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Behavioral Health Technician resume example with 4+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Detail-oriented Behavioral Health Technician with experience implementing behavior intervention plans, support strategies, and skill-building techniques. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Focused on helping clients improve wellbeing by promoting development of functional skills and building independence.

Skills
  • Exceptional ability to build and maintain trust with clients.
  • Emotional intelligence to gauge how others may react to new ideas and alter my communication techniques accordingly.
  • Skill-building techniques
  • Clinical Documentation
  • Crisis Intervention
  • First Aid/CPR
  • Problem resolution
  • Clear understanding of patient confidentiality laws and trained in all HIPAA compliance policies.
  • Behavior treatment plans
Work History
06/2020 to Current Behavioral Health Technician Successful Journeys Integrated Care | Goodyear, AZ,
  • Promoted positive interactions of children with ASD by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Implemented and established behavior strategies by setting rules, reiterating expectations and reinforcing desired behavior.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Treated clients and families with respect and dignity.
06/2020 to Current Respite Care Provider St. Jude's Ranch For Children | Boulder City, NV,
  • Provided relief support to primary caregivers of individuals living with ASD and other developmental disorders.
  • Assisted clients with daily living needs, including feeding and personal grooming, to maintain self-esteem and general wellness.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities and changes in patients' health status to case manager.
  • Worked to improve and enhance patient lives through effective and compassionate care.
09/2018 to Current Bartender Sandestin | Destin, FL,
  • Set and enforced performance and service standards to keep a consistent, high-quality environment.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Remained energetic and demonstrated passion for helping customers have a positive experience.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
08/2016 to 03/2020 Bartender Sandestin | Miramar Beach, FL,
  • Trained new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Efficiently responded to difficult situations and often turned negative experiences into positive ones by using excellent negotiation skills and de-escalation techniques.
  • Practiced verbal and non-verbal communications skills to ensure customers were having a positive experience and paid careful attention to their needs, often predicting them before they did.
  • Worked effectively with others to ensure all operations were running smoothly and all tasks were completed while providing excellent customer service.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Education
Expected in 06/2022 Associate of Arts | Psychology San Diego Mesa College, San Diego, CA GPA:

Double Major , GPA 4.0

Expected in 06/2022 Associate of Science | Child Development San Diego Mesa College, San Diego, CA GPA:
Certifications
  • Emergency First Aid
  • Adult, Child and Infant CPR and AED / Basic Life Support
  • L.E.A.D
  • ServSafe & CA Food Handlers Card

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Resume Overview

School Attended

  • San Diego Mesa College
  • San Diego Mesa College

Job Titles Held:

  • Behavioral Health Technician
  • Respite Care Provider
  • Bartender
  • Bartender

Degrees

  • Associate of Arts
  • Associate of Science

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