behavioral health technician resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am very responsible and experienced in coordinating behavioral support for clients. I have a Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. I am skilled proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. I am a Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. And a overly Qualified Psychiatric Technician providing at least 10 years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.

  • Security monitoring
  • Admissions intake
  • Log updating
  • Food preparation and handling
  • Health plan benefits
  • Excellent customer service skills
  • Charting and clinical documentation
  • Knowledge of medical terminology
  • Patient assessment
  • Team building
  • PPE use
  • Emergency Response
  • Records management
  • Group facilitation
  • Records maintenance
  • Nutritional support
  • Incident reporting
  • Psychiatric and Mental Health Care
  • First Aid/CPR
  • Medication Prescribing and Administration
  • Unit Management and Leadership
  • Documentation Skills
  • Safety Planning
  • Safety and Risk Assessments
  • Patient Health Education
  • Supervision & Leadership
  • Relationship Building
  • Good Work Ethic
  • Conflict Resolution
  • PPE Use
  • Organizational Skills
  • Team Building
  • People Skills
  • Critical Thinking
  • Planning & Organizing
Behavioral Health Technician, 09/2021 to Current
HcaEnglewood, FL,
  • Documented behavioral incidents to keep accurate records.
  • Documented patient behavior, interventions completed and patient response to interventions.
  • Completed patient reports daily and submitted to management for evaluation.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Planned and implemented safe interventions consistent with treatment goals.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Completed daily client rounds and tracked client movements.
  • Assisted in examination and treatment of patients under direction of nursing staff.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Coordinated lectures and recreational activities for patients.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Identified and addressed individual mental health challenges to support patients.
  • Participated in treatment planning by helping to identify patients' problems, needs and strengths.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
  • Verified patient health history and contact information for chart accuracy.
  • Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
  • Interviewed new patients to complete admission forms and assess mental health status.
Group Home Manager, 07/2015 to 09/2021
Residential Services, Inc./RsiChapel Hill, NC,
  • Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Assisted residents by educating individuals on life and social skills, daily hygiene and nutrition.
  • Hired, interviewed and trained new staff members and created staff schedules.
  • Provided safe transportation for residents to and from medical appointments.
  • Supervised group home for residents with behavioral and developmental disabilities issues by motivating direction of my team.
  • Maintained records for resident funds, bank accounts and petty cash.
  • Established positive therapeutic relationships with residents by planning activities in home and community.
  • Administered and allocated budget to control costs and optimize use of resources.
  • Monitored performance of -staff members to gauge work efficiency and improve overall productivity.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Created work schedule in advance, promoting adequate coverage for shifts.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Approved activities complied with facility's policies, adhered to budget and offered educational value.
  • Encouraged residents to independently interact with others, make decisions and participate in community activities.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
  • Utilized red and blue books to maintain confidential records, goal planning and resident assessments.
  • Coordinated community activities to promote social skills and community participation.
  • Instituted systems to oversee proper storage and disposal of medications and residents' nutritional needs and special diets.
  • Managed daily needs of neurodiversity individuals through budget management, menu planning, activity planning and transportation coordination.
Patient Care Advocate, 08/2015 to 04/2017
Willamette Dental GroupSpanaway, WA,
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Helped patients understand care, coverage and payment responsibilities and rights.
  • Managed database of patient information and frequently used computerized systems to track details.
  • Gathered and analyzed patient information to determine special program eligibility.
  • Analyzed accuracy and completeness of patient documents such as insurance claims, medical bills and legal paperwork.
  • Worked with patients to appeal insurance decisions and coordinated with providers to resolve problems.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Explained policies, procedures and services to patients.
  • Obtained informed consent and payment documentation from patients and filed in system.
Education and Training
Associate of Science: Social Work, Expected in 12/2023 to Southern Regional Technical College - Tifton, GA,
High School Diploma: , Expected in 05/2013 to Colquitt County High School - Norman Park, GA

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Resume Overview

School Attended

  • Southern Regional Technical College
  • Colquitt County High School

Job Titles Held:

  • Behavioral Health Technician
  • Group Home Manager
  • Patient Care Advocate


  • Associate of Science
  • High School Diploma

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