LiveCareer-Resume

behavioral health technician resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Committed Healthcare professional bringing 5 years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled in assisting with daily living activities and meal preparation with passion for community contribution.

Skills
  • First aid and safety
  • Client documentation
  • Community activities
  • Records management
  • Compassionate client care
  • Quality program protocols
  • Case management
  • Client safety and first aid
  • Care plan management
  • Case management experience
  • Knowledge of state regulations
  • Administering medication
  • Behavior redirection
  • Healthcare platforms
  • CPR and BLS certified
  • Enthusiastic caregiver
  • Talent in obtaining/charting vital signs
  • Cultural awareness and sensitivity
  • Self-discipline
  • Computerized charting specialist
  • Clinical issues understanding
  • Problem resolution ability
  • Procedure standardization
  • BAC screen/drug screen collection ability
  • Mobility assistance
  • Wound care expertise
  • Disease management programs
  • Psychiatric and mental health care
  • Charting
  • Body mechanics knowledge
  • Speaking clearly
  • Patient positioning understanding
  • Patient-oriented
  • Conflict resolution
  • Staffing management
Experience
Behavioral Health Technician, 12/2018 to 09/2019
Unitedhealth Group Inc.Hadley, MA,
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Completed daily client rounds and tracked client movements.
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Effectively managed daily charting for each patient.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Followed all safety protocols when administering subcutaneous and intramuscular injections.
  • Provided client assessments upon admission and discharge.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Monitored patients prescribed psychotropic medications to assess medications’ effectiveness and side effects.
Customer Service Representative, 01/2016 to 12/2018
Simco ElectronicsBillerica, MA,
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Answered inbound calls per day and directed to designated individuals or departments.
  • Addressed customer service inquiries quickly and accurately.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
Caregiver, 04/2016 to 07/2016
Chestnut Knoll Personal Care And Memory CareBoyertown, PA,
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Helped client with activities of daily living (ADL), including personal hygiene, feeding, ambulation and household maintenance.
  • Delivered high-quality, geriatric care to private client.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Laundered clothing and bedding and changed linens as needed per shift to prevent spread of infection.
Caregiver, 03/2015 to 02/2016
Colavria HospitalityArvada, CO,
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Transported patients to and from medical, dental and personal care appointments.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Worked with supervisory medical staff to review cases and improve care.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Fostered relationship with client, providing companionship and counseling.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Engaged client in physical and mental activities to sustain quality of life.
Certifications
  • Basic Life Support (BLS) Certification 2019
  • CPR certified through American Heart Association
,
Education and Training
Bachelor of Science: Human Services, Expected in to Ashford University - San Diego, CA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Ashford University

Job Titles Held:

  • Behavioral Health Technician
  • Customer Service Representative
  • Caregiver
  • Caregiver

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: