Dedicated Soldier with 4 years serving in Army as enlisted member of large team. Excellent abilities to follow direction, lead others and find solutions. Known for perseverance in task completion and outstanding work ethic. Highly skilled in Behavioral Health and Leadership.
Skills
Learning Strategies
Operation Monitoring
Active Learning
Documentation Skills
Experience
08/2016 to 08/2020
Behavioral Health TechnicianWellpath – Conroe, TX,
Performed searches of resident belongings prior to admissions and throughout stays.
Completed daily client rounds and tracked client movements.
Educated clients on important life skills, including housekeeping and food preparation.
Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
Effectively managed daily charting for each patient.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Communicated with clients and families in professional and respectful manner, effectively building positive relationships during their stay and in some cases when they returned.
Assisted with execution of client activities, support groups and field trips.
Documented behavioral incidents thoroughly to keep accurate records.
Maintained all client and employee areas in good working order and with adequate supplies.
Followed standard admissions procedures and documentation requirements for all client intakes.
05/2015 to 07/2016
Senior Sales AssociateCol Care – Alachua, FL,
Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
Fashioned custom retail window displays promoting seasonal products with themes and props to entice customers.
Educated junior associates on sales plans, personal goals and incentives to motivate them.
Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
Demonstrated new products to customers by allowing customers to visually see how products work and by sampling.
Achieved sales targets regularly to enable sustained growth.
Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Created eye-catching merchandise displays to entice customers into store.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Checked store shelves and restocked products from inventory in back room.
Scanned and bagged items and operated cash register to check out store patrons.
07/2013 to 04/2016
CashierRiebes Auto Parts Llc – Placerville, CA,
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Expected in
Bachelor of Science: Health Sciences Marietta College - Marietta, OH GPA:
Was awarded a $30,000 scholarship for excellence in school and athletics
Recruited to play on the Division 3 women's basketball team as a forward
Completed one semester of school at this university
Expected in
Bachelor of Science: Kinesiology University Of North Carolina At Charlotte - Charlotte, NC GPA:
Majored in Kinesiology under the Pre-Med program
Volunteered as a junior varsity basketball coach at my high school in the area
Expected in 05/2022
Associate of Science: General Studies Northern Virginia Community College - Annandale, VA GPA:
3.75 GPA
Dean's List Honoree Fall Semester 2020
Minor in French
Pursuing a degree in Secondary Education to become a French teacher
Activities and Honors
Received the Joint Service Commendation Medal for exceptional service to the base hospital and those we served
Received the Joint Service Achievement Medal for exemplary work alongside different service branches and proof of subject knowledge and skill concerning rules and regulations of hospital and service guidelines
Soldier of the Month October 2018
Awarded two early promotions for above standard efforts to serve the United States and fellow soldiers
Awarded the Good Conduct Medal for setting an example of leadership and integrity
Service Member of the Month November 2018 (National Capital Region)
Service Member of the Quarter January 2019 (National Capital Region)
Service Member of the Year July 2019 (National Capital Region)
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