Highly skilled in emergency situations, adept in conflict resolution, wonderful rapport builder and problem-solver. Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Skills
Conflict resolution
Strong clinical judgment
Patient and family focused
Inpatient and outpatient care
Problem resolution ability
Cultural awareness and sensitivity
Admissions intake
Superior communication skills
Microsoft Office/ Google Suites
Client-focused
Time management skills
File/records maintenance
Experience
Behavioral Health Technician, 12/2018 - 08/2019 Ascension Health – Shorewood, WI,
Collaborated closely with treatment team to appropriately coordinate client care services
Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients
Quickly responded to crisis situations when severe mental health and behavioral issues arose
Assisted clinical staff in therapeutic note taking and charting
Completed group notes and daily reports submitting to management for evaluation.
Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs
Followed standard admissions procedures and documentation requirements for all client intakes and discharges
Performed searches of resident belongings prior to admissions and throughout stays
Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members
Organized treatment projects that focused on problem solving skills and creative thinking
Organized theme-related courses and events
Assisted with execution of client activities, support groups and field trips.
Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Behavior Technician, 03/2018 - 08/2018 Center For Specialized Services – Saint Louis, MO,
Assisted with building life and social skills useful for everyday activities and interactions
Developed activity plans and instructional materials to assist with treatment
Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations
Worked as a liaison between BCBA, Case Management, Corporate and Families
Facilitated parent support groups that addressed topics such as positive discipline and parenting styles
Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services
Conducted quarterly and annual reviews of direct reports
Addressed questions and concerns from the general public
Referred clients to partner agencies for additional services
Great knowledge of symptomatology of mental disorders and developmental disorders
Great memorization of client medical concerns, medical interactions, diagnosis, signs and symptoms
Implementation of behavior plan based on positive psychology, behavior modification techniques such as; behavior momentum, DTT (discrete trial training), PRT (Pivotal response training), VBI (Verbal Behavior Intervention), DIR/Floortime and many others
Implemented some academics, occupational therapy, speech therapy, and social and/ group therapeutic practices
Compiled statistical information for special reports
Verified and updated account information in company computer system
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity
Organized treatment projects that focused on problem solving skills and creative thinking.
Direct Support Professional, 04/2012 - 10/2013 Hope Haven, Inc. – Sioux Center, IA,
Completed data entries in charts and log books to document clients' progress with accuracy
Administered all necessary medications as directed by care plan
Prevented patient injuries by providing necessary restraints and appropriate supports
Assisted disabled individuals to foster independence while still closely monitoring safety at all times
Maintained all confidential personnel files, licensing and CPR compliance records
Managed caseload of 20-100+ clients, providing education, treatments, IV therapy, g-tube/j-tube, and wound care. (Under RN supervision)
Treated patients with strokes, head traumas, seizure disorders, comas and intracranial hematomas, mental illnesses, and physical disabilities
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
Processed financial documents including contracts, expense reports and invoices
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Education and Training
High School Diploma: , Expected in 2012 - Ingalls Higschool - Ingalls, KS GPA:
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