Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly skilled in emergency situations, adept in conflict resolution, wonderful rapport builder and problem-solver. Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

  • Conflict resolution
  • Strong clinical judgment
  • Patient and family focused
  • Inpatient and outpatient care
  • Problem resolution ability
  • Cultural awareness and sensitivity
  • Admissions intake
  • Superior communication skills
  • Microsoft Office/ Google Suites
  • Client-focused
  • Time management skills
  • File/records maintenance
Behavioral Health Technician, 12/2018 - 08/2019
Ascension Health Shorewood, WI,
  • Collaborated closely with treatment team to appropriately coordinate client care services
  • Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose
  • Assisted clinical staff in therapeutic note taking and charting
  • Completed group notes and daily reports submitting to management for evaluation.
  • Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs
  • Followed standard admissions procedures and documentation requirements for all client intakes and discharges
  • Performed searches of resident belongings prior to admissions and throughout stays
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members
  • Organized treatment projects that focused on problem solving skills and creative thinking
  • Organized theme-related courses and events
  • Assisted with execution of client activities, support groups and field trips.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Behavior Technician, 03/2018 - 08/2018
Center For Specialized Services Saint Louis, MO,
  • Assisted with building life and social skills useful for everyday activities and interactions
  • Developed activity plans and instructional materials to assist with treatment
  • Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations
  • Worked as a liaison between BCBA, Case Management, Corporate and Families
  • Facilitated parent support groups that addressed topics such as positive discipline and parenting styles
  • Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services
  • Conducted quarterly and annual reviews of direct reports
  • Addressed questions and concerns from the general public
  • Referred clients to partner agencies for additional services
  • Great knowledge of symptomatology of mental disorders and developmental disorders
  • Great memorization of client medical concerns, medical interactions, diagnosis, signs and symptoms
  • Implementation of behavior plan based on positive psychology, behavior modification techniques such as; behavior momentum, DTT (discrete trial training), PRT (Pivotal response training), VBI (Verbal Behavior Intervention), DIR/Floortime and many others
  • Implemented some academics, occupational therapy, speech therapy, and social and/ group therapeutic practices
  • Compiled statistical information for special reports
  • Verified and updated account information in company computer system
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity
  • Organized treatment projects that focused on problem solving skills and creative thinking.
Direct Support Professional, 04/2012 - 10/2013
Hope Haven, Inc. Sioux Center, IA,
  • Completed data entries in charts and log books to document clients' progress with accuracy
  • Administered all necessary medications as directed by care plan
  • Prevented patient injuries by providing necessary restraints and appropriate supports
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times
  • Maintained all confidential personnel files, licensing and CPR compliance records
  • Managed caseload of 20-100+ clients, providing education, treatments, IV therapy, g-tube/j-tube, and wound care. (Under RN supervision)
  • Treated patients with strokes, head traumas, seizure disorders, comas and intracranial hematomas, mental illnesses, and physical disabilities
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
  • Processed financial documents including contracts, expense reports and invoices
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Education and Training
High School Diploma: , Expected in 2012
Ingalls Higschool - Ingalls, KS
Certification: Child Development, Child Psych, , Expected in 2018
Stephanie E-learning - Online,
Certification: HIPPA, Expected in 2018
Blue Basin - Online,
: Psychology, Art, Expected in
Garden City Community College - Garden City, KS
  • CPR/ AED/ First Aid
  • Behavior Technician

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School Attended

  • Ingalls Higschool
  • Stephanie E-learning
  • Blue Basin
  • Garden City Community College

Job Titles Held:

  • Behavioral Health Technician
  • Behavior Technician
  • Direct Support Professional


  • High School Diploma
  • Certification
  • Certification
  • Some College (No Degree)

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