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Behavioral Health Technician Resume Example

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BEHAVIORAL HEALTH TECHNICIAN
Summary

Skilled Special Needs and Behavioral Health professional that is proficient in best practices and requirements of behavioral health programs, as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.

Compassionate Mental Health Tech with an understanding of empathy and proactive care. Over 10+ years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. Specialties include Behavior Health and Child Services.

Skills
  • Records maintenance
  • Admissions intake
  • Security monitoring
  • Housekeeping skills
  • Emergency Response
  • Nutritional support
  • Food preparation and handling
  • Group facilitation
  • Incident reporting
  • Records management
  • Log updating
  • Administrative support
  • Planning and coordination
  • Security systems
  • Inventory management
  • Problem resolution
  • Business operations
  • Organization
  • Team management
  • Supervision
Experience
Behavioral Health Technician | 10/2017 to Current
Dick's Behavioral Health Residential LLC - Buckeye, AZ
  • Maintained all client and employee areas in good working order and with adequate supplies.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Completed daily client rounds and tracked client movements.
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Assisted with execution of client activities, support groups and field trips.
  • Effectively managed daily charting for each patient.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Followed all safety protocols when administering subcutaneous and intramuscular injections.
  • Provided client assessments upon admission and discharge.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
Hotel Housekeeper | 07/2016 to Current
Premier Inn Tolleson - Tolleson, AZ
  • Thoroughly cleaned to maintain organized and welcoming environment.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Cleaned, sanitized and restocked bathrooms everyday to keep facilities fresh.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Organized supplies for efficient use based on expected customer needs.
  • Swept and damp-mopped private stairways and hallways.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Warehouse Worker | 01/2013 to 12/2016
Food City Markets Inc. - Phoenix, AZ
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Accessed elevated products from safety cage to complete order processing requirements.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
Special Needs Bus Aide | 02/2009 to 07/2014
Tolleson Union High School District - Tolleson, AZ
  • Responded to emergency situations by attending to students or administering first aid.
  • Manually lifted and moved students to load and unload on bus.
  • Greeted students and family members or caregivers at each stop.
  • Instructed and disciplined students by enforcing rules and occasionally writing up students.
  • Communicated with bus driver to inform about student safety or request assistance.
  • Monitored all students throughout route for safety.
  • Reviewed and followed Individual Education Program (IEP) plan for each student.
  • Seated students and secured seatbelts, harnesses or other protective devices.
  • Documented daily attendance records for each student on bus route.
  • Loaded and unloaded individuals in wheelchairs using motorized lift and securing wheelchair in place.
  • Inspected bus interior and removed trash or debris to prepare for next route.
  • Drove bus routes to fill in for regular drivers.
  • Determined and adjusted seating arrangements to address behavioral or safety concerns.
  • Responded to emergencies, providing first aid and CPR with speed and skill.
  • Answered questions and provided accurate information to students and family members.
  • Completed daily mandated accountability documentation for each student.
  • Developed and deepened professional and productive relationships with students, teachers and parents.
  • Observed student behaviors and looked for signs of concerns such as injury, illness and emotional disturbance.
  • Helped children to safely board and exit buses.
Education and Training
Tolleson High School - Tolleson, AZ
High School Diploma
1984
Certifications
  • First Aid/CPR
  • Microsoft Office Specialist (MOS)
  • Salesforce
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Resume Overview

Companies Worked For:

  • Dick's Behavioral Health Residential LLC
  • Premier Inn Tolleson
  • Food City Markets Inc.
  • Tolleson Union High School District

School Attended

  • Tolleson High School

Job Titles Held:

  • Behavioral Health Technician
  • Hotel Housekeeper
  • Warehouse Worker
  • Special Needs Bus Aide

Degrees

  • High School Diploma

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