Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Ambitious student pursuing LVN degree eager to contribute developed knowledge in Medical Assisting role. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Well-trained Medical Assistant with proven expertise in organizing efficient medical office environments and assisting with diagnostic efforts for patients. Collect specimens, conduct basic assessments and monitor vitals to help physicians diagnose and treat various ailments. Expert with EHR system and skilled at learning new processes to meet unique office requirements.

  • Behavioral therapy techniques
  • Behavioral health assessment
  • Venipuncture and phlebotomy
  • Patient feeding
  • HIPAA compliance
  • Medical billing
  • Proper sterilization techniques
  • Charting expertise
  • Catheter change and preparation
  • Grooming and bathing assistance
  • Documentation procedures expert
  • Understands medical procedures
  • Wound care and irrigation
  • Advanced anatomy knowledge
  • Patient toileting
  • Patient skin and nail care
  • Pulmonary function tests (PFTs)
  • Electrocardiography (EKG)
  • EKG set up and monitoring
  • Obstetrics and fetal development sonography
  • Preparing specimens and samples
  • Meal supervision
  • Lab equipment calibration
  • Respiratory equipment utilization
  • Medical terminology
  • Data entry
  • Communicating with patient families
  • Vital sign monitors
  • Outpatient dialysis services
  • STD counseling
  • Patient scheduling
  • Certified in Basic Life Support (BLS)
  • Human anatomy and physiology
  • General housekeeping ability
  • Cardiac anatomy and physiology awareness
  • Diagnostic procedures
  • Team management and supervision
  • Stocking supplies
  • Phlebotomy
  • Specimens collection and processing
  • First aid
  • Using a scale
  • IV discontinuation
  • Patient relations
  • Infection control procedures
  • Respiratory equipment training
  • Collecting vital signs
  • Planning and coordination
  • MS Office
  • First Aid/CPR
  • Insurance billing
06/2015 to 12/2019
Behavioral Health Tech Merakey Waynesburg, PA,

understand and implement individual treatment plans, record patient behavior and provide a safe, supportive environment for the patients. Technicians may provide and record patient medications and assisting in daily activities, whether therapeutic or recreational.

12/2018 to 04/2019
CNA Comfort Keepers Trenton, FL,
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements and assisted with feeding.
02/2013 to 11/2016
Shift Manager Mars Reno, NV,
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Increased overall team efficiency and productivity.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Cross-trained in every store role to maximize operational knowledge.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
04/2013 to 06/2016
Front Desk/Insurance Ds Health Care Specialists LLC City, STATE,
  • Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
  • Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Set and optimized employee schedules to secure proper coverage for all shifts.
Education and Training
Expected in 05/2020
Clinical Medical Assistant : Nursing
Grayson County College - Denison, TX,
  • First Aid/CPR
  • Certified Nursing Assistant

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School Attended

  • Grayson County College

Job Titles Held:

  • Behavioral Health Tech
  • CNA
  • Shift Manager
  • Front Desk/Insurance


  • Clinical Medical Assistant

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