behavioral health medical assistant resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Hardworking, reliable and dedicated.
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to patient care.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved our goal of 70% or more by completing the A1C program with accuracy and efficiency for the last two years (2020 & 2021).
Skills
Microsoft Office
Behavior Observation
Critical Thinking
Attention to Detail
Adaptability and Flexibility
Verbal and Written Communication
Employee Training
Rapport Building
Encouragement and Motivation
Decision Making
Clerical Functions
HIPAA Requirements
Care Coordination
Medical Records Requests
Nursing Assistance
Clinical Documentation
Appointment Scheduling
Check-In and Check-Out Procedures
Pharmacy Relations
Time Management
Updating Medical Records
Multitasking and Prioritization
Operating EKG Equipment
Supply Management
Problem Anticipation and Resolution
Cleaning and Organizing
Routine Laboratory Testing
Social Perceptiveness
Clinical and Operational Judgement
Blood and Tissue Collection
Examination Preparation
Completing Insurance Forms
Patient Relations
Multi-line Telephone System Operation
Procedure Assistance
Coordinating Drug Refills
Treatment Room Preparation
Clear Communication
Diagnostic Testing
Remote Video Conferencing
Conflict Resolution
Data Entry
Identifying Defects
Quality Control
Centrifuge Operation
Payment Processing
Managing Medical Laboratory Equipment
Vitals Collection and Documentation
Sanitizing and Cleaning
Electronic Charting
Standards Compliance
Data Analysis
Mobile Device Operation
Willingness to Learn
Venipuncture Expertise
Patient Chart Tracking
Mobility Assistance
Pulmonary Function Measurement
Work History
Behavioral Health Medical Assistant, 03/2019 - Current Neighborhood Healthcare – Escondido, CA,
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Treated clients and families with respect and dignity.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Ordered and prepared reagents and supplies.
Sanitized, restocked and organized exam rooms and medical equipment.
Verified appropriate lab couriers picked up collected lab specimens.
Prepared initial patient charts for their visit with BHMP's.
Obtained client medical history, medication information, symptoms and allergies.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Documented vital signs and health history for patients in clinical setting.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Scheduled appointments and registered patients.
Obtained all prescribed laboratory testing.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Called and faxed pharmacies to submit prescriptions and refills.
Tested and recorded blood glucose levels.
Collected and documented patient medical information such as blood pressure and weight.
MRI Technologist Assistant, 07/2017 - Current Center For Diagnostic Imaging – Texarkana, AR,
Prepared and cleared patients for MRI exams.
Placed IV's in patients who would require contrast. The MRI Tech administered the contrast through the IV.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Processed, labeled and organized diagnostic images to match with patient records.
Submitted and kept detailed patient records.
Monitored examination room supply stock and requested resupply for low inventory.
Positioned patients to obtain quality MRI images.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic and health history to keep information current.
Responded to correspondence from insurance companies to verify patient's coverage.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Supported office staff and operational requirements with administrative tasks.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Enhanced office productivity by handling high volume of callers per day.
Helped patients complete necessary medical forms and documentation.
Medical Assistant , 09/2015 - 12/2018 Witham Health Services – Indianapolis, IN,
Assisted with routine checks and in office testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
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