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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
To counsel and assist children and families with skills and resources to help them be successful, healthy, and self-sufficient.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2014 to 01/2015 Behavioral Health Intervention Service Therapist BHIS Provider/Care Coordinator Ametek, Inc. | Hayward, CA,
  • Recruiting and retaining BHIS participants and their families.
  • Knowledge and participation in community resources and agencies Provide one on one behavioral therapy with children/adolescents ages 4-17 and their families by teaching/modeling/role playing/identifying various coping skills and behaviors Create/adhere to current client crisis and/or IEP plans Monthly meetings with office licensed therapist to review client's progress or lack of.
  • Use of CHI and CHI-C scores, mental health assessments, BHIS implementation plans, and LPHA's when creating BHIS therapy goals with client Work independently to generate correspondence, copies, verifications, and referrals Market services to local human service agencies, private therapists and mental health centers, and individual schools/school districts Maintain confidentiality and high ethical standards with individual's information and when conducting therapy sessions Meet with BHIS families weekly in their homes or in office.
  • Provide case management, community resource connections, follow-up, and track progress.
  • Write proper case notes and documentation BHIS sessions, case notes and, communication.
  • Work with local state officials (DHS), if involved with client(s), foster parents/homes, therapist, doctors, substance abuse counselors, and various service agencies (IHH) to maximize client's success.
  • Attend on-going trainings in person and on-line to strengthen current skills, learn new ones, and receive updates as to community programs and services.
01/2012 to 01/2014 Coordinator and Transitional Housing Case Manager Infosys Ltd | Tempe, AZ,
  • Recruiting and retaining FSS participants Knowledge and participation in community resources and agencies Responsible for all initial, interim, annual FSS certification of Section 8 applicants/program participant case load Conduct tenant training programs including enrollment and briefing presentations/interviews Certify eligibility of program applicants and participants Maintain and case manage FSS case load files Calculate and maintain accounting for FSS escrow accounts.
  • Balance with Administrative Assistant monthly Work independently to generate correspondence, copies, verification, enrollment/briefing Provide coordination of program services Research services grant application potentials and assist in grant writing Maintain confidentiality and high ethical standards with individual's information and when conducting case meetings Meet with Transitional Housing clients and families weekly in their homes.
  • Provide case management, community resource connections, follow-up, and track progress.
  • Write proper case notes and documentation of client meetings and communication.
01/2007 to 01/2011 Master Production Scheduler Electrolux Home Products | City, STATE,
  • Insuring the timely transfer of corporate, 18 week high volume assembly schedule into the plant scheduling format.
  • Schedule all 7 JIT production lines of appliances at a 5000 per week average.
  • Respond to urgent corporate product plan requests on product availability.
  • Supervise all departmental planning functions for purchased materials.
  • Responsible for coordinating schedule changes based on material availability and supervising the timely execution of the weekly buy process.
  • In charge of communicating all material obsolescence information to departmental staff by updating computer systems and supplying spreadsheets.
  • Daily communication directly with customers as well as warehouse, production floor and the customer service advocate team.
  • Responsible for all finished goods inventory and data entry of information.
01/2004 to 01/2007 Assistant Manager Burger King Restaurant | City, STATE,
  • Responsible for opening/closing the restaurant and managing 3 shifts.
  • Planned and managed weekly work schedule for 25-35 employees.
  • Handled HR functions at store level, including interviewing and hiring new staff and managing HR paperwork sent to corporate level.
  • Handled and resolved all customer and employee complaints or issues.
  • Entered vendor bills and truck orders into company PC software for weekly inventory purposes.
  • Conducted mid-month store inventory and created reports.
  • Organized employee "crew class" meetings; trained new employees; re-trained employees on new procedures and policies.
  • Responsible for all monies, deposits, and other cash handling duties.
Education
Expected in August 2012 Associate of Arts | Iowa Central Community College Inducted into Iowa Central Community College, Fort Dodge, IA GPA: GPA: 3.9
GPA: 3.9
Expected in May 2014 Bachelor of Arts | Human Services and Psychology Sociology Buena Vista University, Fort Dodge, IA GPA: GPA: 4.0 Summa Cum Laude
Human Services and Psychology Sociology GPA: 4.0 Summa Cum Laude
Professional Affiliations
Interests
I served as a Human Rights Commissioner for the City of Fort Dodge. I voluntarily co-lead an adolescent girl's group at an after-school program to assist young girls with building self-esteem and interpersonal relationship skills. I was an active member of the Cultural Diversity Team and participated in several community events and projects. I also spent approximately one year assisting the Community Foundation and United Way of Fort Dodge as the Volunteer Coordinator but also assisted with client management, community outreach and programs, and campaigning.
Additional Information
  • Community Involvement and Volunteer Work I served as a Human Rights Commissioner for the City of Fort Dodge. I voluntarily co-lead an adolescent girl's group at an after-school program to assist young girls with building self-esteem and interpersonal relationship skills. I was an active member of the Cultural Diversity Team and participated in several community events and projects. I also spent approximately one year assisting the Community Foundation and United Way of Fort Dodge as the Volunteer Coordinator but also assisted with client management, community outreach and programs, and campaigning.
Skills
accounting, Administrative Assistant, Balance, C, case management, cash handling, closing, CHI, client, clients, customer service, data entry, documentation, grant writing, grant application, hiring, HR, inventory, notes, managing 3, managing, Market, materials, meetings, mental health, office, modeling, PC software, policies, presentations, progress, Recruiting, Research, scheduling, spreadsheets, supervising, teaching, therapy, training programs

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Resume Overview

School Attended

  • Iowa Central Community College Inducted into Iowa Central Community College
  • Buena Vista University

Job Titles Held:

  • Behavioral Health Intervention Service Therapist BHIS Provider/Care Coordinator
  • Coordinator and Transitional Housing Case Manager
  • Master Production Scheduler
  • Assistant Manager

Degrees

  • Associate of Arts
  • Bachelor of Arts

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