Client-focused Behavioral Health Case Manager with Over 20 years' experience in health services support and coordination, transitioning skills and expertise to a new position due to family relocation from Illinois to Texas. Ability to work in fast changing environments, communicate effectively between clients, medical staff, and third parties. Passion for healthcare, recognized for providing outstanding services for assigned clients with a history of mental illness and substance abuse. Demonstrates motivational interviewing, positive reinforcement, reflective listening, harm reduction and other evidence based intervention strategies to optimize client's health and improve quality of life.
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