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behavioral health aide resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Social Skill Development
  • Documentation Skills
  • Safety Management
  • Team Building
  • Customer Service
  • Excellent Communication
  • Dependable and Responsible
  • Verbal Communication
  • Critical Thinking
  • Organization and Time Management
Experience
Behavioral Health Aide, 02/2022 - Current
Oklahoma Mental Health Council Shawnee, OK,
  • Provided excellent service to patients through personable communication.
  • Identified and addressed individual mental health challenges to support patients.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
  • Handled complex cases and participated in intradepartmental projects and team initiatives to determine best treatment options for patients.
  • Supported over 100+ patients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results.
  • Participated in assessments and visits with patients in various types of settings.
  • Verified patient health history and contact information for chart accuracy.
  • Assessed patient needs and recommended appropriate courses of treatment.
  • Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers.
  • Scheduled and coordinated patient follow-up appointments.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Emotionally supported 10+ patients, monitoring changes in behavior for potentially dangerous changes.
  • Interviewed patients upon admission and recorded information.
  • Maintained professionalism in emergency situations, assisting staff members in crisis actions and monitoring patients.
  • Answered office phone calls and emails, answering questions and scheduling appointments with Clinical doctors.
Office Assistant, 03/2015 - 04/2017
City Of Las Cruces Las Cruces, NM,
  • Maintained business records by updating customer information.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Copied, sorted and filed records of office activities and business transactions.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Developed organizational filing systems for confidential customer records and reports.
  • Completed and mailed contracts, invoices or checks.
  • Inventoried and ordered materials, supplies and services.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Troubleshot office equipment, computer hardware and software issues.
  • Trained staff members to perform work activities and use computer applications.
  • Monitored and directed work of lower-level clerks.
Behavioral Health Aide, 06/2011 - 04/2014
Oklahoma Mental Health Council El Reno, OK,
  • Identified and addressed individual mental health challenges to support patients.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
  • Handled complex cases and participated in intradepartmental projects and team initiatives to determine best treatment options for patients.
  • Participated in assessments and visits with patients in various types of settings.
  • Verified patient health history and contact information for chart accuracy.
  • Assessed patient needs and recommended appropriate courses of treatment.
  • Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
  • Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers.
  • Scheduled and coordinated patient follow-up appointments.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Interviewed patients upon admission and recorded information.
  • Distributed instructional textbooks, workbooks and supplies to students.
  • Answered office phone calls and emails, answering questions and scheduling appointments with doctors.
Early Head Start Home Visitor, 11/2007 - 01/2009
Bakers Square Clive, IA,
  • Set up and maintained monthly educational activity calendars.
  • Visited homes every week to check on conditions.
  • Processed family enrollments and developed productive relationships with parents in order to strengthen roles.
  • Supported parents in making key educational plans and decisions for children.
  • Performed over 10 home visits per week to evaluate client communication, cognition, mood and behavior.
  • Kept family and children assessments current and updated portfolios for each child on daily basis.
  • Identified appropriate community resources and provided referrals for services.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Maintained confidentiality through stringent handling of charts and data.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Supported individuals by facilitating weekly group sessions.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Interviewed clients alone and with families to determine what services would best address needs.
Education and Training
High School Diploma: , Expected in 05/2006
-
Mountain Village Schools - Mountain Village, AK,
GPA:
Status -
: , Expected in
-
Career Academy - Anchorage, AK,
GPA:
Status -
: Behavioral Health, Expected in
-
ANTHC - Anchorage, AK,
GPA:
Status -
Activities and Honors
  • Student Council Member throughout High School
  • Natural Helper Member throughout High School
  • Active in all school sports, Basketball, Volleyball, Cross-Country and Native Youth Olympics
Certifications
  • Certified Behavioral Health Aide Technician, ANTHC - 2012
,

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Resume Overview

School Attended

  • Mountain Village Schools
  • Career Academy
  • ANTHC

Job Titles Held:

  • Behavioral Health Aide
  • Office Assistant
  • Behavioral Health Aide
  • Early Head Start Home Visitor

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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