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bartender store associate resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Upbeat, customer-focused Sales Associate with years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Education and Training
John I Leonard Greenacres City, FL, Expected in 08/1983 ā€“ ā€“ GED : - GPA :
Skills
  • Customer assistance
  • POS system operation
  • Payment processing
  • Decision-making
  • Good work ethic
  • Active listening
  • Analytical
  • Data management
  • Critical thinking
  • Teambuilding
  • Organizational skills
  • Flexible schedule
  • Supervision & leadership
  • Training & development
  • People skills
  • Multitasking
  • Friendly, positive attitude
  • Customer service
Experience
KOA Of Okeechobee - Bartender /Store Associate
City, STATE, 05/2021 - 08/2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Evaluated daily transactions for suspected fraud or criminal activity.
  • Maintained attractive merchandise displays to maximize purchases.
  • Drove sales using upselling and cross-selling strategies.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Improved customer service feedback scores through outstanding service.
  • Trained new staff to assist customers using excellent product knowledge.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Greeted and assisted customers in locating items and completing purchases.
  • Managed cash register operations using POS system and processed sales and returns.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assessed conflicts and identified solutions for clients promptly.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers select products best fitting personal needs.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assessed floor displays to restock merchandise.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Received and processed cash and credit payments for in-store purchases.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Recommended merchandise to customers based on needs and preferences.
Florida Wildlife Conservation (FWC) - Statewide Nuisance Alligator Hotline Operator
City, STATE, 05/2018 - 05/2021
  • Received and respond to high volume of phone complaints from the public, respond to emails from staff to alligator trappers.
  • Collected information to build permit for removal od alligator.
  • Handle emergencies with attack, bites and any other issues involving gators.
  • issued permit to a State Certified Trapper.
  • Worked along side with State, City and or county police agencies, and FWC officers
  • Knowledge of State laws with alligators.
  • Monthly follow ups with past complaintant,
Home Depot - Merchandise Execution Team Member
City, STATE, 01/2007 - 04/2018
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Created eye-catching displays to attract customers and move new merchandise.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Helped customers locate products and processed special orders for customers seeking out-of-stock items.
  • Restocked and merchandised products to encourage strong sales.
  • Built rapport with customers through friendly conversation and high-quality service.
  • Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
  • Prepared for new merchandise and promotions by building temporary displays and resetting existing sales space.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Used RF scanner to pick items from bins and complete orders.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Restocked shelves with current merchandise in attractive displays to promote sales.

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Resume Overview

School Attended

  • John I Leonard

Job Titles Held:

  • Bartender /Store Associate
  • Statewide Nuisance Alligator Hotline Operator
  • Merchandise Execution Team Member

Degrees

  • GED

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