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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

A dedicated and enthusiastic Store Manager, able to motivate teams to perform at their best providing excellent service and accomplis objectives with creativity, enthusiasm, and humor

Highlights

Demonstrated ability to motivate and lead employees


Proven ability to hire, select and train the right candidates


Able to meet retail goals


Excellent communications skillsResults driven approach

Accomplishments
Two-time 'Partner in Profit' winner at Aeropostale. Awarded to the top 150 Store Managers in the company. The company has over 1000 stores
Experience
Associate Store Manager, 08/2013 to 04/2014
Jockey International, Inc.Tannersville, PA,

As the Associate manager at a Flagship location, the highest volume store in the company (35 million) I am responsible for ensuring the daily success of the men's floor. Managing a staff of 80+ employees on a floor that grosses over 10 million for the building. As a high level manager in the building I sometimes act as the Building Leader on Duty (BLOD) ensuring that the store meets its daily goals. On the men's floor I am responsible for driving service, sales and rewards/brand credit card acquisitions; ensuring the compliance of company policies and procedures; ensuring that the floor was set to company standard including all marketing campaigns; reviewing reports daily to make the best decision about flexing merchandise based on sales; responding to and resolving customer grievances; monitoring daily payroll planning and adjusting shift schedules accordingly; anticipating staffing needs and conducting interviews for associates and management positions; developing employees for increased effectiveness; and evaluating employee performance against company standard.

Store Manager, 09/2007 to 09/2013
Extra Space StorageHillsboro, OR,
As store manager of a 3.5 million dollar building I oversaw all day-to-day sectors of the business through the management of my leaders. Ultimately I was responsible for managing a staff comprised of sixty (60) full and part-time employees in a core store location including 4 managers and 2 leads; driving service and sales; facilitating management meetings to provide recommendations for new business partnerships and strategies; developing/implementing seasonal strategies to increase sales and quality selling stats; ensuring the compliance of company policies and procedures; ensuring that the floor was set to company standard including all marketing campaigns; reviewing reports daily to make the best decision about flexing merchandise based on sales; responding to and resolving customer grievances; monitoring daily payroll planning and adjusting shift schedules accordingly; scheduling; anticipating staffing needs and conducting interviews and orientation for associates and management positions; developing employees for increased effectiveness; evaluating employee performance against company standard; and hosting weekly district conference calls.
Co-Sales Manager, 07/2006 to 09/2007
Ulta Salon, Cosmetics & Fragrance, Inc.Mount Pleasant, SC,
As the Co-Sales manager I assisted the store manager in all aspects of the business. In this 15 million dollar building I managed a staff of 80+ people including 3 assistant managers and 2 leads. Acted as the Talent Manager for the building; coaching and motivating all managers and associates; recruit and train top talent for the brand. My daily goal was to generate sales to maximize profitability. I also responded to and resolved customer grievances; monitored daily payroll planning and adjusting shift schedules accordingly.
Store Manager, 04/2013 to Current
Extra Space StorageIrvine, CA,

Manage store operations by ensuring exceptional performance and excellent customer service

Train and supervise managers, and employees.

Associate Store Manager /Acting HOS, 05/2005 to 06/2006
HOSCity, STATE,

As the Associate Manager I assisted the General Manager in attracting hiring, training and developing all levels of associates including sales team stock supervisors and assistant managers. I assisted the store in meeting daily sales goals operations and human resources objectives through execution, coaching and accountability. I also was acting HOS when my GM was out on maternity leave. I started as a stock supervisor at a 15 million location then promoted to assistant manager to a 6 million location. I was promoted to Associate manager at Gap (non outlet) 3 million location then transitioned back to outlet when position was available.

Education
High School Diploma: General, Expected in 1990
Weequahic High School - Newark, NJ
GPA:

Weequahic High School September '86 - June '90 Aeropastale Two-time 'Partner in Profit' winner at Aeropostale. Awarded to the top 150 Store Managers in the company. The company has over 1000 stores.

Skills

Sales, Payroll, Employee Performance, Marketing, , Sales And, Staffing, Leads sales Increase Scheduling, Associate, Coaching, Generate Sales, Sales Manager, Sales Human Resources, Training, Branding, Interviewing, Merchandising

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Resume Overview

School Attended

  • Weequahic High School

Job Titles Held:

  • Associate Store Manager
  • Store Manager
  • Co-Sales Manager
  • Store Manager
  • Associate Store Manager /Acting HOS

Degrees

  • High School Diploma

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