close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Asso Patient Service Spec
Please provide a type of job or location to search!
SEARCH

Asso Patient Service Spec Resume Example

Love this resume?Build Your Own Now
ASSO PATIENT SERVICE SPEC
Professional Summary

Patient Services Specialist with exceptional communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities. Demonstrated ability to deliver outstanding customer service and leverage technology to manage patient scheduling and registration processes to facilitate patient care. Skilled in fostering positive patient experiences while maintaining cost-efficiency and compliance. Helpful Patient Service Representative with 10+ years of experience. Adept at collecting patient information, maintaining efficient office and coordinating with medical professionals. Extensive knowledge of customer services and commitment to patient happiness. Capable medical administrative professional with 10 +years+ years in patient services. Adept at directing visitors and callers, documenting patient details and updating EHR and financial systems.

Skills
  • System updates
  • Payment collection
  • Medical insurance
  • Communications
  • Document filing
  • Appointment Scheduling
  • Insurance verifying
  • Customer service
Work History
Asso Patient Service Spec, 05/2013 to Current
American Renal Associates – Circleville , OH
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Verified patient availability during appointment scheduling process to reduce reschedules and cancellations.
  • Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Balanced deposits and credit card payments each day.
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Contacted insurance company to verify patient coverage before visit.
Patient Care Technician, 07/2003 to 05/2013
Vanderbilt Medical Group – City , STATE
  • Cared for patients by providing , personal care and ambulation.
  • Assisted patients with activities of daily living under guidance of Nurse technician.
  • Documented observations and baseline measurements in medical records.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Supervisor.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nurse Technician, 09/1999 to 07/2003
Vanderbilt Home Health Agency – City , STATE
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to my supervisor.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided total hygiene care to 5 to 6 patients per shift by assisting with skincare, bathing and toileting.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Education
High School Diploma: 05/1984
East High School - City
No Degree: NursingTennessee State University - City
No Degree: Certified Nurse TechnicianTrevecca Health Care - City
Additional Information

Communication: My strong point for my job is to always be friendly and smile.

answer the phones with a smile . When patients come to the office they know me by my name. I treat everyone with respect and I am a team player.

Leadership: I train new employee when they are hired for a Associate Patient Service Specialist. I was the Chairman of our staff meeting. I am a Leader.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results

Resume Overview

School Attended

  • East High School
  • Tennessee State University
  • Trevecca Health Care

Job Titles Held:

  • Asso Patient Service Spec
  • Patient Care Technician
  • Certified Nurse Technician

Degrees

  • High School Diploma : 05/1984
    No Degree : Nursing
    No Degree : Certified Nurse Technician

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Front-Desk/Patient-Clinical-Assistant-resume-sample

Front Desk/Patient Clinical Assistant

La Clinica De La Raza

Vallejo , CA

Trust-Vault---Sec-Ops-Service-Spec-4-(Team-Lead)-resume-sample

Trust Vault - Sec Ops Service Spec 4 (Team Lead)

Wells Fargo

City , STATE

Trust-Vault---Sec-Ops-Service-Spec-4-(Team-Lead)-resume-sample

Trust Vault - Sec Ops Service Spec 4 (Team Lead)

Wells Fargo

City , STATE

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.