Patient Services Specialist with exceptional communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities. Demonstrated ability to deliver outstanding customer service and leverage technology to manage patient scheduling and registration processes to facilitate patient care. Skilled in fostering positive patient experiences while maintaining cost-efficiency and compliance. Helpful Patient Service Representative with 10+ years of experience. Adept at collecting patient information, maintaining efficient office and coordinating with medical professionals. Extensive knowledge of customer services and commitment to patient happiness. Capable medical administrative professional with 10 +years+ years in patient services. Adept at directing visitors and callers, documenting patient details and updating EHR and financial systems.
Communication: My strong point for my job is to always be friendly and smile.
answer the phones with a smile . When patients come to the office they know me by my name. I treat everyone with respect and I am a team player.
Leadership: I train new employee when they are hired for a Associate Patient Service Specialist. I was the Chairman of our staff meeting. I am a Leader.
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