assistant store leader resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

I am a results-driven retail management professional determined to exceed company sales goals, and promote a innovative work culture. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Along with Store Management experience, I am well-versed as a Visual Merchandiser. Skilled in creating aesthetically pleasing merchandising displays to promote products and brand awareness. Eager to contribute to the team through a strong foundation in sales and merchandising strategy demonstrated over years of industry experience.
Beyond my retail industry experience, I have a passion for fashion. The core of fashion retail is ultimately helping a guest feel and look their best. Finding the perfect staple piece to an outfit can change the whole look. Whether it is a purse, watch, or coat, there is nothing like the final touches to perfection. Staying on top of fashion trends is one of the many reasons why I love retail.

  • Customer service-oriented
  • Motivational leadership style
  • Strong work ethic
  • Skilled problem solver
  • Goal-oriented
  • Relationship building
  • Training and development
  • Business planning
  • Brand integrity
  • Bank deposit procedures
  • Corporate visual standards
  • Inventory management
  • Product Knowledge
  • Retail merchandising
  • Shipment processing
Sonoma State University Rohnert Park, CA, Expected in 12/2019 Bachelor of Science : Marketing - GPA :
Work History
Rite Aid - Assistant Store Leader
Olympia, WA, 10/2019 - Current

Brand Equity and Leadership:

  • Communicate and envision the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer
  • Ensured brand consistency and standards
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty

Client Service and Sales Driving:

  • Assisted with proactive client outreach initiatives through CRM and events
  • Utilize the CRM program for the mutual benefit of the customer and employee
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales
  • Partner with SL to develop business driving initiatives that build a repeat business and attract new customers to the store
  • Assist Store Leader in optimizing sales goals and driving the overall business of the store
  • Educate team members on sales plans and important KPIs to ensure maximized business
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Investigated and resolved customer complaints through Medallia to foster satisfaction

Training and Development:

  • Trained new-hires on company procedures to better service customers
  • Built relationships with team members to ensure ability to address concerns and issues
  • Trained and developed team members in successful strategies to meet operational and sales targets
  • Conduct ongoing performance evaluations of associates and leaders with SL
  • Held others accountable for personal sales goals, HOP segments, and CRM capture
  • Delegated daily tasks, addressed employee questions, and resolved scheduling issues

Store Operations:

  • Assisted with general maintenance of store to keep environment perpetually clean and presentable
  • Supervised and completed payroll with accuracy
  • Created staff schedules and optimized schedules to keep coverage and service in line with forecasted demands
  • Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets
  • Audit paperwork and all store procedures to ensure optimized loss prevention
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
  • Accurately manage the processing of all POS transactions to maintain the integrity of the inventory
  • Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained
  • Efficiently complete daily shipment and keep the back of house organized
  • Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales
Carrier Enterprise - Store Manager
Lexington, SC, 08/2018 - 10/2019

Customer Experience & Sales Driving:

  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Reported to store owner regarding all store and staff issues, financial goals and sales
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
  • Achieves financial objectives by assigning daily goals and monitor monthly goals
  • Developing store strategies to raise customers' pool, expand store traffic and optimize profitability


  • Created work schedules according to sales volume and number of employees
  • Scheduled and led store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Minimized on-site cash with frequent bank deposits and high accuracy in predicting operations
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Checked prices and calculated totals for accurate invoice processing
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Rotated stock to ensure optimum appeal and minimize shrinkage
  • Rotated merchandise and displays to feature new products and promotions
  • Effectively and efficiently merchandise the store by making sure that the store is always full stocked
  • Notify the buyers to ensure they buy enough stock as well as notify them about upcoming fashion trends
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness

Training and Development:

  • Oversaw, trained and encouraged a promoting culture of efficiency and performance
  • Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to an already gifted team
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills
  • Mentored and trained new hires, resulting in stronger staff development and increased productivity
  • The ability to maintain and nurture a positive and fulfilling work environment. A positive work culture is one of the most important aspects to running a business efficiently
Tilly's - In-Store Merchandiser
City, STATE, 01/2015 - 08/2018
  • As an In-Store Merchandiser, I drive the Customer Experience through merchandise presentation and supporting the Management Team in delivering Store results through leadership and the completion of visual and operational functions
  • In this position, I use my creativity and love for fashion to create beautiful walls, displays, fixtures, windows, and floor-sets, that will offer the best customer experience possible
  • Daily tasks include, completing markdowns, posting signage, completing shipment transfers to other locations, processing shipment, pushing out around twenty boxes a day of new shipment, inventory tracking, and keeping visual standards high
  • Enhanced overall store appearance by applying careful consideration to product and display locations
  • Developed merchandising strategy to efficiently move overstock
  • Monitored and replenished display inventory and restructured according to available stock
  • Managed aesthetically pleasing displays to showcase company products and increase sales
  • Created interior displays to promote products in alignment with corporate sales objectives
  • Promoted seasonal products and trends to ensure efficient movement of stock
  • Supervised a team of up to ten merchandising employees and monitored adherence to company standards
  • Followed merchandising guidelines to present visually appealing displays
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Stocked and replenished merchandise according to store merchandising layouts
  • Supervised and directed all merchandise and shipment processing
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach
  • Priced merchandise, stocked shelves and took inventory of supplies
  • Prioritized helping customers over completing other routine tasks in the store
  • Maintained established merchandising standards, including window, sales floor and promotional displays

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Sonoma State University

Job Titles Held:

  • Assistant Store Leader
  • Store Manager
  • In-Store Merchandiser


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: