Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

JessicaClaire is a progressive and forward thinking leader demonstrating a consistent track record of results, team growth, and peer coaching. Equally strong qualifications in floor management, sales driving, and operations to help a sales team become well rounded. Jessicais an effective communicator, problem solver, and adaptor with a drive to help a team reach new heights of success by implementing innovative ideas.





Continuous Learning Grad.

ASM spotlight on East Region.

02/2021 to Current
Signature Sales Executive Greenlane San Francisco, CA,
  • Monitoring 3 corporate locations, 5 authorized retail locations for performance and provided effective training to help each reach targets. Before arrival team attainment was at 51% for February and finished March at 90%.
  • Implement creative sales and marketing strategies to assist sales team with reaching targets.
  • Prospect, identified and cultivated relationships with First Net, business and First Responder facilities to promote product lines and solutions.
  • Conduct weekly skill transfers to assist teams with development of marketing plans and drive acquisition.
06/2019 to 02/2021
Assistant Retail Sales Manager Windstream Communications Coweta, OK,
  • Taught New hire employees how to meet operational and sales goals with proactive strategies.
  • Developed Sales Consultants through observations and healthy tension coaching to achieve high levels of success, including career-advancing promotions.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
09/2014 to 06/2019
Retail Sales Consultant AT&T City, STATE,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Won awards for most entertainment sold and asked to help developed a walk out watching video for entertainment.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
12/2012 to 09/2014
Armstrong Cable CCR / Trainer Armstrong Cable City, STATE,
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Created and offered additional materials to enhance training.
  • Scripted, recorded and uploaded instructional videos for remote learning students.
  • Floor Lead - Responsible for assisting employees, customer service escalations, and dispatcher escalations.
  • Provided high level of quality control, eliminating downtime to maximize revenue.
  • Resolved billing and service issues for Cable, Internet, and Landline Consumer / Business customers.
06/2011 to 12/2012
Verizon CCR /Floor Supervisor Verizon City, STATE,
  • Trained new employees in procedures and policies in order to maximize team performance.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Reviewed employee performance and delivered constructive feedback to improve area of opportunity.

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Resume Overview

School Attended

    Job Titles Held:

    • Signature Sales Executive
    • Assistant Retail Sales Manager
    • Retail Sales Consultant
    • Armstrong Cable CCR / Trainer
    • Verizon CCR /Floor Supervisor


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