- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Gifted Legal Assistant endorsing paralegal skills in Personal Injury Law. Experienced in drafting legal documents, scheduling appointments, managing client files and interacting with clients. Knowledge of Georgia State Court and Superior Court rules of practice and procedure.
- Proficient in MS Office
- Document filing, preparation
- Criminal Law
- Legal Research
- Specialty in Personal Injury law
- Negotiation
- Payment schedule determination
- Billing and collections
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- Accounts Receivable
- Account updating
- Corporate Law
- Criminal Laws
- Employee performance evaluations
- Legal Jargon Knowledge
- Litigation Support
- Civil Law
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Assistant Manager / Key Holder, 03/2020 to 05/2020
The Mentor Network – Little Canada, MN,
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Maintained proper product levels and inventory controls for all merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Managed inventory control, cash control and store opening and closing procedures.
Legal Assistant/Office Manager/Paralegal, 01/2008 to 01/2018
Allman & Peters Attorneys At Law – City, STATE,
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
- Managed billable hour tracking, payroll, client invoicing and schedules for two attorney office.
- Managed day-to-day legal activities such as subpoena services for Civil/Criminal/Family Law/Personal Injury attorney office with two attorneys.
- Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Created and implemented all policies, work flow processes and work assignments.
- Conferred with clients and other involved parties to gather and track case information.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
- Directed and coordinated law office activities, including service of subpoenas and scheduling of depositions.
- Communicated pertinent information to clients via phone, email and mail.
- Assisted with client interviews and took meticulous notes for inclusion in reports.
- Reviewed regulations regarding procedures and requirements for class action suits.
- Scheduled meetings, hearing, mediations and settlement conferences.
- Managed communication between counsel, clients and court.
- Gathered, organized and maintained case files.
- Oversaw trial preparation, including managing briefs, pleadings, notices, motions and discovery.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
Accounts Receivable Supervisor, 03/2003 to 11/2007
Auto Loan Finders – City, STATE,
- Set goals for accounts receivable team of four clerks, developed strategies to meet goals.
- Resolved complaints from clients and customers, fielded overall company reviews.
- Managed over one hundred accounts worth over a million dollars while supervising a team of four clerks.
- Conducted census, financial and insurance reports of payers to determine necessary actions for overdue or credited accounts.
- Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
- Posted revenues by verifying and entering transactions from lock box and local deposits.
- Posted customer payments by recording cash, checks and credit card transactions.
- Verified discrepancies, resolved clients' billing issues.
- Reconciled daily AR ledger, verified proper posting.
- Maintained records by imaging invoices, debits and credits.
- Processed incoming payments in accordance with established financial policies.
- Prepared bills receivable, invoices and bank deposits.
- Updated aging reports based on daily audits.
- Completed daily process adjustments to maintain accuracy.
- Resolved valid or authorized deductions by entering adjusting entries.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Managed files and records for clients, adhered to safety procedures to prevent breaches and data misuse.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Set goals for accounts receivable team of 4 clerks and developed strategies to meet goals.
- Resolved complaints from clients and customers, fielded overall company reviews.
- Conducted census, financial and insurance reports of payers to determine necessary actions for overdue or credited accounts.
Associate of Science: Accountancy, Expected in
Auburn University - Auburn, AL,
GPA:
Associate of Science: Accounting, Expected in 06/1992
North Metro Technical Institute - Acworth, GA,
GPA:
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