I am an experienced customer service manager of 2 years but have over 10 years experience with customer service and receptionist work. I excel in computer skills and people. I would like to get back into the healthcare field and make it my career. I am good with answering phones, scheduling appointments, checking patients/customers in and out, and good with almost anything on the computer. If I don't know how to do something, I'm quick at learning. I am an experienced muti-tastker and like to keep busy. I am friendly, dependable and good with people.
With my most recent job, I was promoted three times within two years. I started out at the Sidney Menards store and within 4 months I was head cashier which meant I supervised the cashiers, helped them with price checks, training, money, and took care of their break schedules. Following that, a little over a year later I was promoted to the Tipp City store as a full time head cashier where I received more pay and benefits .Two months later, I became the assistant front end manager. I seem to excel at every job I have had. Because I learn quickly and am a leader, I tender to promote quickly. I am willing to do what is expected and set goals for myself on where I want to go.
I was in charge of scheduling for the cashiers and head cashiers. I answered phones, took care of all guest concerns and issues and all the cash handling of the store. I worked on bad checks, past due reports, fixed all the computers and printers in the store, and was a support department to the other departments in the store. I also communicated with guest issues and cashier issues. I took care of guest complaints and concerns and interacted with the public on a daily basis.
I worked 3rd shift here as a front desk clerk. I checked guests in and out, answered phones, did the night audit paperwork, cleaned, laundry, set up breakfast bar and took care of any guest issues. I then moved to Sidney to be closer to my church and took the job at Menards.
I started out as a box office/concession associate then worked my way up to breaking down and threading of movies with projection. I answered phones, took care of guests, made popcorn, and cleaned theatres. I then was assistant manager of the drive in and the actual theatre. I started working at the Holiday Inn Express in October of 2007 and with all three jobs it became too much so I stayed at Holiday Inn Express.
This is an awards and recognition company which I specialized in coordinating purchase orders for certain customers of the mid-west states. I also was in charge of those special customers that needed extra attention. I also answered phones at this job and spent much time with the computer handling whatever needed done.
I answered phones, scheduled appointments, did the filing, billing, insurance, blood pressure, and assisted the doctor with ultrasounds.
I started,out as a cashier and then became trained on service desk and layaway and towards the end of my time with Walmart I was training on becoming a customer service manager but then was looking to do something more with my talents and received job at Chiropractor's office.
Companies Worked For:
Job Titles Held: