Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • Skills in typing various documents and correspondence.
  • Ability to tactfully respond to requests and inquiries from the general public and , other departments, and employees.
  • Ability to learn City and department policies and procedures.
  • Ability to simultaneously perform a variety of clerical functions.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work.
  • Ability to prepare and review a variety of correspondence and reports.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to flexibly adapt to a variety of work situations and interruptions.
  • Ability to type at a speed necessary for successful job performance.
  • Ability to work independently in the absence of supervision.
  • Ability to use and operate a vehicle and other miscellaneous office equipment.
  • Ability to work within established guidelines.
  • Ability to perform repetitious tasks.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments.
  • Seeking opportunities to expand skills while facilitating company growth.
  • Dedicated employee known for pursuing employment options where good customer service and positive attitude will make a difference.
  • Flexible hard worker ready to learn and contribute to team success.
  • Customer interaction
  • Deadline compliance
  • Health and safety regulations
  • Information tracking
  • Workflow management
  • Food service knowledge
  • Records management
  • Social media marketing
  • Outstanding customer service
  • Organizational ability
  • Payment processing
  • Credit and cash transactions
  • Cash management
  • Bank deposits
  • Hospitable and friendly
  • Exceptional verbal/written communication
  • Work ethic
  • Flexible
  • Multitasking
  • Relationship building
  • Safety
  • Collaboration
  • Detailed meeting minutes
  • Professional and mature
  • Resourceful
  • Understands grammar
  • Meticulous attention to detail
  • Self-starter
  • Dedicated team player
03/2020 to Current Animal Maintainence Tech II Christus Health | Kilgore, TX,

1. Clean and maintain animal cages and facility.

2. Feed and water the animals.

3. Assist with unloading traps brought in by citizens.

4. Process reclaimed animals.

5. Responsible for the accepting payments, and providing receipts for monetary transactions.

6. Show the facility to persons attempting to locate their misplaced animals.

7. Work closely with Animal Control Officers regarding quarantined animals.

8. Manage food supplies for animals and cleaning supplies for the facility.

9. Euthanize animals.

10. Data entry of incoming and outgoing animals.

11. Tag cages with the proper animal information.

12. Transport euthanized animals to the freezers to await disposal pickup.

13. Responsible for time management of an animal's length of stay at the4 facility.

14. Maintain and clean the grounds.

15. Assist impound manager as needed.

16. Perform other duties as assigned.

11/2019 to 02/2020 Unit Secretary Comoto | Auburn, WA,
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Managed unit call reception and routed calls to correct department.
  • Provided patient information to facilitate timely admissions and discharges.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Retrieved physicians' paperwork, including lab test requests.
09/2019 to 02/2020 Bartender/Server Assistant Accor Hotels | San Juan, PR,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Cleared dishes after courses for prompt table maintenance.
  • Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
  • Retrieved and transported dirty tableware to dishwashing area.
  • Provided exceptional service to high volume of daily customers.
  • Delivered customer service excellence by promptly filling orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Effectively multitasked within fast-paced environment.
  • Executed cash transactions quickly and accurately.
  • Stocked displays with new and transferred merchandise.
05/2019 to 09/2019 Cashier Walmart | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
01/2018 to 05/2019 ER Patient Access Representative CHI St. Luke's Hospital | City, STATE,
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Submitted fees and claims to insurance companies manually or digitally.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Called insurance companies and verified patient coverage.
  • Obtained health, financial and religious information from patients at time of admission.
  • Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
  • Managed patient admissions and hospital discharges to various settings, including home care, rehabilitation or self-care.
  • Scheduled and implemented patient admissions and discharges.
  • Trained facility volunteers on guest relations procedures and patients' rights.
10/2013 to 02/2018 Bar Manager Fraternal Order Of Eagles #3232 | City, STATE,
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Restocked beer and liquor regularly and after special events.
  • Monitored patron alcohol consumption to encourage safety.
  • Implemented special events to boost customer numbers and profits.
  • Reorganized bar stations to streamline service flow.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Poured wine, beer and cocktails for patrons.
  • Maintained list of ride services for inebriated customers.
  • Strategized business by collecting guest feedback for process improvements.
  • Established customer rapport by engaging in friendly conversations with customers daily.
  • Planned events such as birthday parties, karaoke, and Christmas parties.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Completed daily sales reports.
Education and Training
Expected in 1988 GED | Bay City High School, Bay City, TX GPA:
Expected in | Houston Community College, Houston, TX GPA:

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resume Strength

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  • Target Job
  • Typos

Resume Overview

School Attended

  • Bay City High School
  • Houston Community College

Job Titles Held:

  • Animal Maintainence Tech II
  • Unit Secretary
  • Bartender/Server Assistant
  • Cashier
  • ER Patient Access Representative
  • Bar Manager


  • GED
  • Some College (No Degree)

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