administrative specialist and dental assistant resume example with 10+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly efficient Administrative Professional offering 3 years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting daily goals.

  • Patient schedule management
  • Medical records management
  • Multitasking
  • Office Management
  • Organizational skills
  • Insurance terminology
Education and Training
Newfield Senior High School Newfield, NY Expected in 07/2012 High School Diploma : - GPA :
Tompkins-Cortland Community College Dryden, NY Expected in : Criminal Justice - GPA :
Indy Tire Center - Administrative Specialist and Dental Assistant
Richmond, IN, 10/2018 - Current
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Managed denials, late payments, extensions and other special circumstances by following up with relevant parties. As well as scheduling appointments, and check- in procedures.
  • Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
State Of Montana - Store Manager
MT, State, 08/2013 - 10/2018
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Jerry's Food - Firefighter
Annandale, MN, 12/2010 - 05/2018
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Informed and educated local community members about fire prevention and safety.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Eddydale Farms - Sales Associate
City, STATE, 07/2011 - 08/2013
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Produced sales documents, finalized deals and filed records.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.

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Resume Overview

School Attended

  • Newfield Senior High School
  • Tompkins-Cortland Community College

Job Titles Held:

  • Administrative Specialist and Dental Assistant
  • Store Manager
  • Firefighter
  • Sales Associate


  • High School Diploma
  • Some College (No Degree)

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