(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

I'm a hardworking individual, proactive and dedicated to coordinating care for all. Excellent time manager, problem solver and effective communicator with passion for helping others from many diverse settings. As I continue to work in public health settings, I further develop my professional experiences.

Proficient in providing caring and methodological counseling services in diverse settings. Skilled in developing and maintaining therapeutic relationships and helping patients progress toward planned outcomes.

Throughout these past years, I have worked with a diverse set of individuals ranging in age and ethnic backgrounds within the community. My professional experience has been eye-opening and has allowed me to gain a genuine understanding of the public health issues within our community.
I'm passionate about promoting and improving public health on both an individual and community level to address physical and mental health problems.

  • Bilingual: Spanish and English
  • Intervention Planning
  • Group Therapy Facilitation
  • Case Management
  • Crisis Intervention
  • Multitasking abilities
  • Responsible
  • Teambuilding
  • One-on-One Sessions
  • Computer proficiency
  • Patient Management
  • Interviewing skills
  • Written and verbal communication
  • Documentation proficiency
  • Patient Care
  • Mental Illness Treatment
  • Building rapport
  • Organization and Time management
  • Microsoft Office: Word, PowerPoint & Excel
  • Planning and Coordination
  • Adaptability
  • Cultural awareness
  • Excellent work ethic
  • Leadership development
Saint Louis University St Louis, MO Expected in 12/2017 Bachelor of Science : Public Health - GPA :
Jefferson College Hillsboro, MO Expected in 05/2015 Associate of Arts : - GPA :
Work History
Devereux - Bilingual Case Manager
Fort Myers, FL, 01/2021 - Current
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth.
  • Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
  • Provided direct services to clients, including safety planning, crisis intervention, case management and advocacy.
  • Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Hca - Adjunctive Therapist
Boston, MA, 06/2019 - 02/2021
  • Guided clients in development of skills and cognitive behavioral therapy techniques to help their ability to perform daily activities.
  • Worked with clinical psychiatrist, social workers, nurses and other staff members to review patient progress and update treatment plans.
  • Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
  • Worked with diverse groups; acute psychiatric, detox, suicidal ideation, pediatrics and adolescents.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Counseled patients weekly with issues such as mood disorders, PTSD and anxiety and guided group therapy for clients with focus on self-advocacy, self-healing and empowerment.
  • Introduced meditation, guided imagery, breathing techniques and techniques to patients.
  • Referred clients to educational outreach programs or social service agencies for additional interventional needs.
  • Documented all patient information, treatment plans, and patient responses.
  • Maintained and updated patient records, including changes in service plans, treatment reports and progress.
  • Maintained current knowledge of conditions and treatment plans to provide best possible support.
Kaiser Permanente - Mental Health Technician
Glendale, CA, 03/2019 - 04/2019
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs and managed patient behavior.
  • Attended therapeutic educational group meetings and supported patients with guidance from RN or other medical professional.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Seneca Center - Youth Counselor
Fremont, CA, 11/2018 - 02/2019
  • Work as a direct-care staff member of an assigned living unit.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits.
  • Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Offered and documented treatment consent forms in patient health records.
  • Prescribed and monitored psychiatric medications and recommended clinical interventions for acute conditions.
Butler Technical Group - Assembly Technician II
Camden, NJ, 05/2013 - 07/2013
  • Independently performed routine tasks in Cord Prep, Wire Prep, Packaging, and Production Stations.
  • Followed detailed assembly instructions, processes and procedures.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Inspected and tested components, assemblies and power tools for proper functionality.


Balanced full-time academic course load 20+ hours of athletic responsibilities

Served as mediator to strengthen relationship between coaches and players.

Effective leadership, organization and time stress management.

Additional Information

De-escalation skills with Nonviolent Crisis Intervention training program

Adult and Pediatric First Aid/CPR/AED

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School Attended

  • Saint Louis University
  • Jefferson College

Job Titles Held:

  • Bilingual Case Manager
  • Adjunctive Therapist
  • Mental Health Technician
  • Youth Counselor
  • Assembly Technician II


  • Bachelor of Science
  • Associate of Arts

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