2Nd Assistant Manager/Server/Cashier Supervisor Resume Example Titlemax, Inc.

2ND ASSISTANT MANAGER/SERVER/CASHIER SUPERVISOR

Professional Summary

Organized mmanagement experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Skills

Cash register operations
Cash drawer management
Point of sale knowledge
Drawer management
Customer assistance
Identification checks
Exemplary communication
Heavy lifting

Refunds and exchanges
Liquor law compliance
Stocking and replenishing
Credit card processing
Bagging and packaging
Payment collection
Basic math skills

Education

Twin Rivers High SchoolCity, State05/2003High School Diploma

Graduated with 3. GPA
Elected Captain of varsity volleyball, cheerleading,& softball.

Work History

Titlemax, Inc.- 2nd Assistant Manager/Server/Cashier Supervisor
Milledgeville , GA03/2003 - 09/2020

Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Requested official identification for discounted .
Purchases and verified details, consistently meeting strict legal standards of underage sales.
Reviewed and resolved differences between accounting information and cash drawer.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Prepared and submitted end-of-shift reports using .
Prepared and submitted end-of-shift reports using
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers by answering questions and fulfilling requests.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Mcdonald's- Assistant Store Manager
Chalfont , PA08/2018 - 11/2019

Helped with planning schedules and delegating assignments to meet coverage and service demands.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
Promoted to Assistant Manager after only 2 months with company.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Supervised payroll corrections for accuracy and duplications.

Darnell's GreenForest/Country Conveince- Closing Store Manager
City , STATE02/2009 - 05/2017

Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
Reconciled register sales and receipts and determined if register tape matched total sales in system.
Trained team members in successful strategies to meet operational and sales targets.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Educated staff on strategies for handling difficult customers and challenging situations.
Assisted customers with locating and choosing merchandise in any store department.
Answered questions about store policies and concerns to support positive customer experiences.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Researched issues to obtain appropriate answers to customer inquiries.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.

McDonald's- 1st Assistant Store Manager
City , STATE03/2003 - 08/2012

Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Rotated merchandise and displays to feature new products and promotions.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Conducted store inventories once per quarter.
Provided current employees options for additional training opportunities.
Completed monthly and quarterly F.reports for senior management.
Coached team on effective upselling and cross-selling methods.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.

Resume Overview

School Attended

Twin Rivers High School

Job Titles Held:

2nd Assistant Manager/Server/Cashier Supervisor
Assistant Store Manager
Closing Store Manager
1st Assistant Store Manager

Degrees

High School Diploma

2nd Assistant Manager/Server/Cashier Supervisor Resume Example

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