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2nd assistant manager server cashier supervisor resume example with 17+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Organized mmanagement experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Skills
  • Cash register operations
  • Cash drawer management
  • Point of sale knowledge
  • Drawer management
  • Customer assistance
  • Identification checks
  • Exemplary communication
  • Heavy lifting
  • Refunds and exchanges
  • Liquor law compliance
  • Stocking and replenishing
  • Credit card processing
  • Bagging and packaging
  • Payment collection
  • Basic math skills
Work History
03/2003 to 09/2020 2nd Assistant Manager/Server/Cashier Supervisor Titlemax, Inc. | Milledgeville, GA,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for discounted .
  • Purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Prepared and submitted end-of-shift reports using .
  • Prepared and submitted end-of-shift reports using
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
08/2018 to 11/2019 Assistant Store Manager Mcdonald's | Chalfont, PA,
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Promoted to Assistant Manager after only 2 months with company.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Supervised payroll corrections for accuracy and duplications.
02/2009 to 05/2017 Closing Store Manager Darnell's GreenForest/Country Conveince | City, STATE,
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Reconciled register sales and receipts and determined if register tape matched total sales in system.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Encouraged atmosphere of teamwork by supporting staff and fostering Claireation and trust through fairness and consistency.
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
03/2003 to 08/2012 1st Assistant Store Manager McDonald's | City, STATE,
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Conducted store inventories once per quarter.
  • Provided current employees options for additional training opportunities.
  • Completed monthly and quarterly F.reports for senior management.
  • Coached team on effective upselling and cross-selling methods.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Education
Expected in 05/2003 to to High School Diploma | Twin Rivers High School, Broseley, MO GPA:
  • Graduated with 3. GPA

  • Elected Captain of varsity volleyball, cheerleading,& softball.

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Resume Overview

School Attended

  • Twin Rivers High School

Job Titles Held:

  • 2nd Assistant Manager/Server/Cashier Supervisor
  • Assistant Store Manager
  • Closing Store Manager
  • 1st Assistant Store Manager

Degrees

  • High School Diploma

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