, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Customer Service Clerk Warehouse Packer Driver SUMMARY OF QUALIFICATION Basic Computer skills. Excellent verbal and written communication skills. Good attitude, work ethic, tactful, and detail-oriented. Able to handle multiple job duties and embrace change on a daily basis. Forklift and pallet jack experience. Excellent driving record. CLERK . Able to file, organize, and maintain records. Able to input and retrieve data, create reports, maintain calendars. Able to research and resolve billing inquires and issues. Able to answer phones and take messages. Able to compose and respond to emails. Able to manage mail correspondence in and out of the office. Able to greet clients and visitors. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Skills
OSHA Standards
Material Handling Equipment
Emergency Evacuation
Passenger Safety
DOT Rules
Post-Trip Inspections
Reading Comprehension
Critical Thinking
Local Traffic Regulations
Navigation Equipment
FCC Regulations
Active Listening
Creative Solutions
Operational Safety
Work History
12/2019 to CurrentYard DriverBorden Dairy | Deland, FL,
Performed preventive care and maintenance for machine and vehicle operations.
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Helped passengers with luggage, collected fares and politely answered questions.
Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Adhered to tight schedule and met departure and arrival deadlines.
Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
Worked flexible hours; night, weekend, and holiday shifts.
Operated streetcar safely by carefully observing city, state and federal laws.
Operated controls to open and close transit vehicle doors.
Answered questions and addressed concerns from riders regarding fares and streetcar schedules.
Moved riders to safety by directing emergency evacuation procedures during crisis situations.
Monitored lights indicating obstructions or other trains ahead and watched for car and truck traffic at crossings to stay alert to potential hazards.
Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
09/2016 to 09/2018PhotographerVail Resorts | Truckee, CA,
Photographed high-quality images for various print and digital projects.
Digitally edited photos to enhance appearance.
Planned and prepared for on-location and studio shoots.
Edited, toned, captioned and uploaded photographs for publication.
Completed complex photo shoots at indoor and outdoor venues.
12/2014 to 03/2017Sales RepVoya Financial Inc. | Fargo, ND,
Upsold customers by recommending accessories and promotions to increase revenue.
Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
Accepted and processed payments and purchases for new equipment using POS system.
Replenished, faced and organized merchandise on shelving.
Tracked and recorded department inventory of products.
Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
Assisted [Number] customers per [Timeframe] in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
Greeted customers, helped locate merchandise and suggested suitable options.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
Expected in 07/2013High School Diploma | Boswell High School, Fort Worth, TXGPA:
Expected in 06/2013Welding,Osha | Metal FabricatorHollenstine Career Technology, Fort Worth, TX, GPA:
Accomplishments
Able to inspect products and notify quality issues to operator or supervisor
Able to tape, label, adjust, and palletize cases
Able to pack product on various types of equipment
Able to add packing material to protect the contents from leakage or damage
Able to close and seal the container
Able place an address label on the package and send the completed order to the manifesting area
Able to document items packed, received, and shipped
Able to scan income/outgoing products
Able to maintain stock and a clean work area
DRIVER
Experienced driving and delivering in heavy city traffic
Thoroughly familiar with the Metroplex and surrounding areas
Drive municipal vehicles for transport and delivery of material
Drive shuttle bus to transport customers between parking and airport terminal
Timely pick up and drop off at designated locations
Perform vehicle inspections and maintenance; ensured safety procedures were followed.
Additional Information
SERVICE
Answered questions regarding our customer's services.
Provided guidance on the usage of service and scheduled customer review appointments.
Processed applications for approvals and updated customers with status of their orders.
Assisted customers with processed orders, requests, and troubleshooting.
Maintained customer confidential information.
Followed up and solicited feedback from customers regarding effectiveness of services.
Initiated contact with customers as service issues or insurance renewals arise.
Appointment follow-up by sending necessary forms or correspondence to customers.
Performed cross selling/upselling.
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