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wire transfer specialist resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable with strong ability in Time management and problem solving. Offering excellent customer service. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Client Relationship Building
  • Process Streamlining
  • Problem-Solving
  • Schedules and Timelines Planning
  • Data Collection and Processing
  • Data-Driven Solutions
  • Punctual and Dependable
  • Strong Work Ethic
  • Time Management
  • Willingness to Learn
  • Reliable and Trustworthy
  • Customer Service
  • Computer Skills
  • Active Listening
  • Work Ethic
Education and Training
Streamwood High School Streamwoo, Expected in High School Diploma : - GPA :
Experience
Renasant - Wire Transfer Specialist
Pelham, AL, 11/2019 - Current
  • Completed financial trades, wire transfers and payments.
  • Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
  • Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
  • Verified amounts and integrity of every check or funds transfer.
Cit Group - Personal Banker
Laguna Woods, CA, 03/2014 - 02/2019
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
  • Maximized branch revenue by optimizing daily operations.
  • Developed highly productive teams to support branch operations and cultivate customer satisfaction.
  • Profiled customers effectively to identify needs and match bank products.
  • Supported current and prospective customers with personalized banking services.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.
  • Evaluated customers' credit and financial information to control risk related to loans and other products offered by bank.
Service One Credit Union - Teller
Bowling Green, KY, 11/2007 - 03/2014
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Adhered to financial services security and audit procedures.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Issued and redeemed money orders, cashier checks, traveler's checks, and savings bonds.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Kept teller window areas clean, organized and fully stocked.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Entered transactions into computer and issued customer receipts.
  • Processed sales transactions to prevent long customer wait times.
  • Explained bank services, financial products and applicable fees to customers.
  • Performed currency transaction reports for foreign currency.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Researched account information regarding loans and deposits.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Handled daily team scheduling and properly staffed shifts.
Madison County Schools - Special Education Teacher Assistant
Flora, MS, 07/2000 - 07/2006
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Helped students with limited mobility move around school areas and handle personal care tasks.
  • Observed student behaviors and utilized success intervention techniques to correct problems.
  • Aided disabled students in using restroom facilities.
  • Cleaned and organized classrooms, materials and supplies.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Supervised students awaiting after-school transportation and assisted students boarding and exiting school bus daily.
  • Provided continuous support by accompanying students to classes and in-school activities.
  • Lifted students in and out of wheelchairs, retrieved walkers or braces and helped students find comfortable and safe positions.
  • Transported non-ambulatory students throughout campus facilities.
Additional Information

References

Dan Hollowed 847-654-3015

Jan MacKay 847-654-3046

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Resume Overview

School Attended

  • Streamwood High School

Job Titles Held:

  • Wire Transfer Specialist
  • Personal Banker
  • Teller
  • Special Education Teacher Assistant

Degrees

  • High School Diploma

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