Business IT Analyst and Web Developer with more than 23 years of expertise who has worn many hats including Business Analyst, Web Developer, Quality Assurance, Digital Marketer and Owner. Fluent in several programming languages with certification in: IT Project Management (MBA), Adobe ColdFusion Specialist, and Sparc'ed.
Skills
WordPress
Adobe Creative Suite Applications
Oral and written communications
Conflict mediation
Social media
Brand oversight
Project management
CMS platforms
Databases
Website analytics tools
Relationship building
Microsoft Office
Multitasking
Team management
Experience
Web Applications Developer / Business IT Analyst, 07/2017 - Current Aar Corporation – Havelock, NC,
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Boosted company productivity and customer satisfaction by streamlining or eliminating inefficient processes.
Developed metrics used to determine inefficiencies and areas for improvement.
Analyzed and synthesized business requirements, including conceptualizing processes and recognizing patterns.
Conducted root cause analyses to formulate countermeasures to business missteps and improve operations.
Reduced organizational operating costs by streamlining processes.
Analyzed business requirements and made suggestions regarding appropriate technologies.
Identified business requirements and devised implementation strategies to solve business problems.
Pinpointed inefficiencies in business processes and recommended improved policies.
Reconciled and reported record discrepancies to prepare for annual audit.
Optimized management roles at all levels, facilitated communication and adjusted culture to be more open and productive.
Identified bottlenecks in processes and implemented new and improved procedures and policies to ease friction and improve productivity.
Identified and implemented new processes and systems to reduce costs and increase efficiency.
Analyzed businesses to determine financial impact of potential investments to support risk assessment.
Diminished project gaps to facilitate smooth inventory workflow while reducing task duplication.
Developed organizational change management strategies adopted by key stakeholders and evangelized across all departments.
Defined scope, budget and goal of new projects.
Reviewed company software and business programs to determine value and assess viability in live environment.
Participated in valuation and pricing of contracts and services, collaborating with multiple offices to incorporate estimates of hourly wages and cost of product expenditures in provision of services.
IT and Business Consultant, 12/1997 - 07/2017 Self-Employed – City, STATE,
Identified key growth and contribution opportunities for businesses.
Reviewed company software and business programs to determine value and assess viability in live environment.
Created and executed marketing and PR campaigns, including new product introductions and existing product development.
Computed, recorded and proofread data in preparation of records and reports.
Identified and analyzed business strategy implications for growing companies to increase longevity.
Defined scope, budget and goal of new projects.
Diminished project gaps to facilitate smooth inventory workflow while reducing task duplication.
Analyzed businesses to determine financial impact of potential investments to support risk assessment.
Identified bottlenecks in processes and implemented new and improved procedures and policies to ease friction and improve productivity.
Identified business requirements and devised implementation strategies to solve business problems.
Analyzed business requirements and made suggestions regarding appropriate technologies.
Worked with cross-functional resources to implement direct marketing programs to increase customer base.
Reduced organizational operating costs by streamlining processes.
Web Developer, 12/2000 - 01/2002 WTVO – City, STATE,
Created web materials such as images and redirect links for use in marketing and email campaigns.
Developed websites using Javascript and HTML.
Collaborated with colleagues across Young Broadcasting CMS.
Handled special web projects designated by chief marketing officer.
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Checked all sites and online elements for proper adherence to brand guidelines and functionality.
Identified, recommended and prioritized new web features and applications in conjunction with business leaders and department managers.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Recognized by management for providing exceptional customer service.
Oversaw daily blog posts about general local happenings.
Kept up-to-the-minute reports on breaking news events.
Evaluated reporter stories, shaped content and helped improve overall work quality through careful review and detailed editing.
Determined appropriate page budgets and layouts to guide word count parameters, optimize use of images and graphics as well as maximize impact within allotted space.
Education and Training
MBA: , Expected in 07/2021 - University of Illinois At Springfield - Springfield, IL GPA:
3.52 GPA
Emphasis in Marketing
Additional Certification: IT Project Management Certificate
Bachelor of Science: Organizational Professional Development, Expected in 05/2010 - Lumpkin College of Business At EIU - Charleston, IL, GPA:
Completed coursework in Leadership, Adult Teaching and Training, Groups, Management, Grants, Change Strategies.
Coursework focused on Agile techniques.
Associate of Science: Web Database Administration, Expected in 05/2004 - Parkland College - Champaign, IL GPA:
Associate of Arts: , Expected in 05/2002 - Rock Valley College - Rockford, IL, GPA:
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