Focused, reliable, and bringing in high enthusiasm and background knowledge. Excellent customer service and conflict resolution skills. Dedicated to teamwork, accuracy, and patience for efficient work.
Skills
Handling of canines, felines, and pocket pets
Physical exams, IV fluids, bandages
Safe restraint of canines and felines
Collection and analysis of various laboratory samples
Perform radiographs
Assess and interpret canine and feline behavior
Nail trims, anal gland expressions, ear cleanings
Monitor and maintain anesthesia
Perform dental prophylaxis and radiographs, disinfect and sterilize equipment and instruments
Provide client education
Injectable agent induction
Vital signs
Monitoring recovery
Subcutaneous injections
Intramuscular Injections
Patient bathing
Diagnostic ECG/EKG tracing
Positive pet interactions
Animal vaccinations
Work History
03/2021 to 04/2021
Veterinary Technician ExternHyatt – Reston, VA,
Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
Triaged incoming patients to determine treatment needs and urgency of care.
Cared for animals pre-surgery, including administering anesthetics.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Administer medications, vaccines, and treatments as instructed by veterinarian.
Operated anesthesia machines, oxygen equipment and monitoring equipment.
Collected urine by expression, cytocentesis, or catheterization.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Monitored patient vital signs during surgical procedures, and notified technician of changes in stability.
Assisted technicians with chemotherapy.
Assisted in ultrasounds, radiography, MRI, and CT.
Performed venipuncture in saphenous, cephalic, and jugular veins.
04/2017 to 03/2021
Restaurant Support AdminAspen Dental – Burleson, TX,
Accurately take orders and handle payments
Work in a high pace environment while being a team player
Process end of day reports, counting registers, and safely return all cash to the safe
Conduct orientation for new employees
Train employees on POS system, shift responsibilities, and workplace expectations
Train new members in cash register operation, stock procedures, and customer service
Work closely with front-end staff to assist customers and maintain satisfaction levels
Completed daily recovery tasks to keep areas clean and neat for maximum efficency
01/2017 to 04/2017
CashierBerwyn Fruit Market – City, STATE,
Answered questions about store policies and concerns to support positive customer experiences.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assisted customers with special services, account updates and promotional options.
Operated cash register to record all transactions accurately and efficiently.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Reviewed weekly sales ads and monitored price changes.
Checked prices for customers and processed items sold by scanning barcodes.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Assisted customers by answering questions and fulfilling requests.
10/2016 to 01/2017
Style AdvisorJustice – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Resolved issues regarding customer complaints
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Kept work area clean and neat to stay productive.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
Expected in 04/2021
Associate of Applied Science: Veterinary Technology Fox College - Tinley Park, GPA:
Expected in 05/2017
High School Diploma: Morton West - Berwyn, IL, GPA:
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