, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Efficient Utility Worker with excellent organization and planning skills. Adept at dealing diplomatically with public and contractors while representing organization professionally. Talented in learning data control systems and processes for distributed generation services and associated software.
Skills
Inventory counts
Troubleshooting skills
Shipping procedures
Warehouse support
Lift up to 35 pounds
Online ordering proficiency
Return processing knowledge
Stockroom arrangements
Receiving background
Stockroom procedures
Inventory tracking
Mentoring and training
Adaptive team player
Dependable and reliable
Workload priorities
Merchandise stocking
Safety methods
Merchandise restock
Product organization
Experience
02/2021 to CurrentUtility WorkerLp Building Products | Hartford, CT,
Maintained clean, organized and fully stocked work areas for maximum efficiency.
Followed daily maintenance lists to keep work areas productive and operational.
Followed all safety regulations, including wearing appropriate clothing, erecting barricades and signage and using proper equipment and tools.
Kept stockroom clean and neat for maximum productivity.
Unloaded incoming trucks and stocked merchandise in correct storage areas.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages and updated orders in internal database.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Completed inventory audits every week to check stock levels.
Arranged product on shelves following merchandising guidelines.
Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Inspected items received for damage or other issues.
Used accurate and efficient storage procedures to shelve new merchandise and returned items.
Prepared products by adding tags and readying pallets for restocking.
Lifted materials of varied weights on regular basis.
05/2018 to 01/2021Shift LeaderPotbelly Sandwich Shop | Woodbridge, VA,
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations and cleanliness.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Assisted general manager with operations game plan and company initiatives implementation.
Coordinated shift-based inventory receiving, auditing and restocking.
Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Organized daily workflow and scheduled staff vacations for adequate coverage.
Resolved customer complaints and reported issues to senior management.
Completed opening and closing duties to facilitate business operations.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Evaluated, reconfigured and performed equipment maintenance to support operational goals.
02/2014 to 05/2018Clerk CashierJack In The Box, Inc. | Chubbuck, ID,
Processed all sales transactions promptly to prevent long customer wait times.
Scanned items and checked pricing on cash register for accuracy.
Made effort to learn customers' names and addressed patrons by name whenever possible.
Placed merchandise in bags or boxes and gave packages to customers.
Noted and passed along customer suggestions or requests to management.
Notified management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Processed transactions per day with exceptional accuracy.
Increased sales by suggesting specific complementary items to customers.
06/2013 to 03/2014CashierWalmart | City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Processed transactions per day with exceptional accuracy.
Increased sales by suggesting specific complementary items to customers.
Education and Training
Expected in 05/2017GED | Vigo County School, Terre Haute, IN, GPA:
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