Highly enthusiastic customer service professional with 10+ years client interface experience.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
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Customer Assistance
Customer Service
Sales
Product Sales
Market Research
Customer Interface
Multi-tasking
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Assembled product containers and crates.Packed containers and re-pack damaged containers.
Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Operated a cash register to process cash, check and credit card transactions.Recommended merchandise based on customer needs.Guided customers in choosing items that reflected personal style and shape.Administered all point of sale opening and closing procedures.Administered all point of sale opening and closing procedures.Replenished floor stock and processed shipments to ensure product availability for customers.
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Responded quickly to medical emergencies, bomb threats and fire alarms.Answered alarms and investigated disturbances.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Issued security badges and visitor passes to all guests.Checked passes and credentials of persons seeking to enter the property.Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.Continuously monitored security cameras and fire, building and alarm systems.
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