Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.
Acted as a camp counselor for OKamp In 2018, a camp targeted to LGBTQ+ youth and allies to inform of issues as well as educate on the history of LGBTQ+ events and people.
Bilingual. (Can speak both English and Spanish fluently).
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