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Transit Manager-Senior Analyst Resume Example

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TRANSIT MANAGER-SENIOR ANALYST
Executive Profile

Managed fixed Routes, rapid bus, inter-city and para-transit in both the public and private sector. Successfully coordinated and led safety meetings, including safety inspections and safety compliance. Extensive background in investigating and reviewing over 500 accident investigations and workers compensation incidents. Developed safety programs and initiatives that resulted in a reduction of accidents and incidents by 12-20% over 30 years.

Core Accomplishments

Operations Management: 

  • Managed and Created affective Transit Safety programs.
  • Handled all functions related to safety program.
  • Rejuvenated Transit Dispatching and Scheduling.
  • Develop goals and priorities to improve on-time performance and key performance indicators.
  • Resolved the underutilization of $3m in grant funds and ineffective grant reporting.
  • Reprogrammed grant moneys for the organizations current needs. Properly reported Federal and State grants that were in danger of being revoked.

Professional Experience
Transit Manager-Senior Analyst Aug 2013 to Current
 City of Riverside － Riverside, CA
  • Develop goals and priorities to improve on-time performance and key performance indicators.
  • Coordinated and audited multi-level construction and purchasing projects of $2-3m.
  • Resolved the underutilization of $3m in grant funds and ineffective grant reporting.
  • Reprogrammed grant moneys for the organizations current needs.
  • Properly reported Federal and State grants that were in danger of being revoked.
  • Coached and prepared new dispatchers, and seasoned employees in transition to new programs including HAUSTUS and optimization of RouteMatch.
  • Implemented messaging system for para-transit clients, which included client notification of upcoming transportation, night notification and notification of imminent arrival.
  • Maintained DMV, medical cards and VTT records for as many as 300 bus operators and support staff.
  • Trained staff on Smart Drive technologies and monitoring of safety equipment.
  • Procured and purchases 20 revenue and non-revenue vehicles for para-transit operations over $2m.
  • Instigated the renovation of administrative office, which included selecting the architect, the design plan and the purchase of the furnishings for the facility.
  • Administered and reported on $3 m in grants including Federal Transportation Administration, Prop 1B and PTMISEA.
  • Federal grant project status reporting and financial reporting; coordinate grant application submittals and regulatory compliance, respond to FTA inquiries and triennial review.
  • Responsible for the hiring, retention, and discipline of bus drivers, supervisors and dispatchers.
  • Managed budgets ranging in amounts from $3 million to $12 million dollars.
  • Established protocols that would ensure Federal and County drawdowns in a timely manner.
  • Responsible for the management of Para-Transit facility with approximately 600 riders per day.
  • Managed a staff of approximately 50 personnel including, supervisor, dispatchers and bus drivers.
  • Responsible for administration of FTA in TEAM and trained in TRAMS system.
  • Completed Short Range Transit Plan & Longer term and short term financial analysis.
  • Budget administration through the City of Riverside & Riverside Transportation Commission.
  • Prop 1B and PTMISEA Grant administration.
  • Reprogramming of approximately $3m FTA and PTMISEA grants.
  • FTA grant close outs and grant applications.
  • Managed and rejuvenated transportation operations.
  • Managed large scale renovation of administrative office buildings, including new roofing, HVAC system and exterior improvements.
  • Rebranding of the bus exterior to improve visibility and marketing of the para-transit program.
  • Implemented customer service and customer complaint procedures.
  • Managed internal and internal customers.
City Manager Jul 2011 to May 2012
 Greyhound － Los Angeles, CA
  • Managed 300 employees, including managers, supervisors, ticket agents, and bus drivers.
  • Successfully managed an annual budget of $12 million dollars.
  • Maintained employee and property Human Resource documents, records and files as required by government regulations.
  • Ensured mandatory access to existing training programs.
  • Implemented, administered programs related to Cal OSHA; along with maintaining federal and state regulatory reports.
  • Administered family medical leave and workers compensation, terminations and discipline.
Assistant Transportation Manager Jan 1981 to Jun 2011
 Metropolitan Transportation Authority － Los Angeles, CA
  • Maintained and managed the agencies multiple labor contracts through open communication with union officials.
  • Responsible for managing and maintaining, human resource, safety, discipline, DMV and medical files of 300-400 employees.
  • Implemented, administered programs related to Cal OSHA; along with maintaining federal and state regulatory reports.
  • Maintained employee and property Human Resource documents, records and files as required by government regulations.
  • Administered and supervised family medical leave and workers compensation, terminations and discipline.
  • Decreased incidents of workers compensation incidents by 20%; through incentive programs and open communication.
  • Attended unemployment and arbitration hearings related to the agencies interest.
  • Assisted with and monitored safety goals related to staff compliance of state and federal policies and regulations.
  • Maintained employee Department of Motor vehicle records, including suspensions and documentation of mandatory training.
Education
Masters of Conflict Resolution & Reconciliation, Resolution & Reconciliation August 2015 Abilene Christian University － Abilene, TX, United States
Masters of Business Administration, Organizational Leadership December 2010 Chapman University － Orange, CA, United States

Master's certificates in Organizational Leadership and Change, Non-Profit Leadership and Human Resources
Bachelor of Arts, Organizational Leadership August 2008 Chapman University － Orange, CA, United States

Organizational Leadership
Skills
  • Safety Programs

  • Human Resources

  • FTA, State Grant reporting

  • Micro-Soft Suite



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Resume Overview

Companies Worked For:

  • City of Riverside
  • Greyhound
  • Metropolitan Transportation Authority

School Attended

  • Abilene Christian University
  • Chapman University

Job Titles Held:

  • Transit Manager-Senior Analyst
  • City Manager
  • Assistant Transportation Manager

Degrees

  • Masters of Conflict Resolution & Reconciliation , Resolution & Reconciliation August 2015
    Masters of Business Administration , Organizational Leadership December 2010
    Bachelor of Arts , Organizational Leadership August 2008

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