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Trades Specialist 4 Resume Example

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TRADES SPECIALIST 4
Summary

Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support.

Hardworking and reliable worker with strong ability in technology and logisitics. Offering hard work, enthusiasm and ability to manage time. Highly organized, proactive and punctual with team-oriented mentality.

Experience
03/2019 - CurrentUniversity of South Carolina - Trades Specialist 4Columbia, SC
  • Oversaw daily building maintenance, campus equipment and building occupants satisfaction to enhance business operations.
  • Developed and implemented best practices for each job, quality assurance standards and testing to make sure everything we worked on, worked and project management procedures.
  • Adjusted production schedules, equipment, and workflow to address changing demands while having a work credit card to buy necessary equipment and fill out paper work for each job and items bought.
  • Prepared reports detailing data analysis along with prospective solutions depending on the issue, with high benefits and low costs.
  • Improved efficiency and reduced costs by recommending new procedures and identifying problems that may occur in the future
  • Performed maintenance services to correct and prevent problems.
05/2018 - 03/2019Sturkie Plumbing - Plumber's HelperSouth Congaree, SC
  • Assisted plumber with work such as kitchen and bath remodels and appliance installations.
  • Learned how to complete semi-skilled work like laying new pipe and connecting fittings.
  • Performed basic work such as snaking drains with little oversight.
  • Helped plumber work efficiently by carrying and organizing supplies, tools and equipment.
  • Carried and maneuvered heavy objects such as tubs, dishwashers and toilets at customer locations.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Installed and inspected new and existing plumbing lines up to 16 inches in diameter.
  • Coordinated schedules with various construction departments in plumbing works for new and existing buildings.
  • Assisted craft workers from other trades and shops on variety of projects, including carpentry and duct work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
08/2014 - 05/2018FedEx - Sorter/TrainerColumbia, SC
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Documented participant attendance, engagement and progress.
  • Completed frequent assessments of training materials, structure and success rates in order to enhance program.
  • Elevated team member performance while cultivating customer relationships to drive sales.
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Created and offered additional materials to enhance training.
  • Delivered in-depth, valuable training sessions to over 30 employees both in-person and via teleconferencing systems.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Ordered materials and supplies to use in sessions and kept costs under training budget.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Taught new employees the ropes, their jobs and the ones around them in order to understand how their role matters in a system to better manage their unease when issues occur.
02/2013 - 07/2014Chick-Fil-A Inc. - Restaurant Team MemberColumbia, SC
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 2-compartment sink.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Skills
  • Maintenance and repair
  • System installations
  • Schematics interpretation
  • Proficient in technology whether it's computers, phones, laptops and programs such as Microsoft Word, Photoshop, Google Web design and so forth.
  • Bilingual and able to read, write and communicate in Spanish and English.
  • Completing repairs
  • Repair procedures
  • Coordinating maintenance schedules
  • Team management
  • Relationship development
  • MS Office
  • Customer service
  • Communications
Education and Training
06/2016Midlands Technical CollegeWest Columbia, SCAssociate of Arts: Arts
University of South Carolina - ColumbiaColumbia, SCSome College (No Degree): Communications
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Resume Overview

Companies Worked For:

  • University of South Carolina
  • Sturkie Plumbing
  • FedEx
  • Chick-Fil-A Inc.

School Attended

  • Midlands Technical College
  • University of South Carolina - Columbia

Job Titles Held:

  • Trades Specialist 4
  • Plumber's Helper
  • Sorter/Trainer
  • Restaurant Team Member

Degrees

  • Associate of Arts : Arts
    Some College (No Degree) : Communications

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