LiveCareer-Resume

to go specialist resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Skills
  • Leadership
  • Customer Service
  • Training & Development
  • Team Management
  • Flexible
  • Computer Skills
  • Supervision
  • Conflict Resolution
  • Friendly, Positive Attitude
  • Recruiting and Hiring
  • Supervision
  • Payroll Management
  • Team Work
  • Policies and Procedures
  • Organizational skills
  • Creative
Education and Training
Southern Careers Institute Inc Corpus Christi, TX, Expected in 06/2009 Business Account Specialist : - GPA :
Ray High School Corpus Christi, TX Expected in 06/2007 High School Diploma : - GPA :
Experience
Benihana Inc. - Forklift Operator
Burlingame, CA, 04/2021 - Current
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Inspected lifts before use to prevent damage to goods.
  • Packaged, labeled and tagged goods before transfer.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
Sonoco - To-Go Server
Edinburgh, IN, 11/2022 - Current
  • Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
  • Created contact database from online, mobile and phone customers to tailor offers and promotions matching habits and preferences.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Received payments, returned accurate change and closed checks in POS system.
  • Packaged and bagged cooked food and prepared items.
Mejuri - Store Manager
New York, NY, 04/2019 - 10/2020
  • Collaborated with cross-functional team to define features, build powerful, easy-to-use products and customer-facing workflow tools.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Michael Kors - Store Manager
Towson, MD, 11/2016 - 07/2019
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Updated and maintained store signage and displays.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
Michael Kors - Store Manager
Troy, MI, 11/2014 - 11/2016
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
Theworks - Assistant Manager
Andover, MA, 10/2012 - 11/2014
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Produced thorough, accurate and timely reports of project activities.

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Resume Overview

School Attended

  • Southern Careers Institute Inc
  • Ray High School

Job Titles Held:

  • Forklift Operator
  • To-Go Server
  • Store Manager
  • Store Manager
  • Store Manager
  • Assistant Manager

Degrees

  • Business Account Specialist
  • High School Diploma

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