Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support.

  • System installations
  • Schematics interpretation
  • Proficient in Excel
  • Maintenance and repair
  • Coordinating maintenance schedules
  • Organization
  • Data management
  • Customer service
  • Problem resolution
  • Relationship building
  • POS Software
  • Front of House Organization
  • Guest Relations
  • Server Distribution
  • Table setting arrangements
  • Safe food handling
  • Service prioritization
  • Dining customer service
  • Full safety compliance
  • Pool policies enforcement
  • Water sampling
  • Lifeguard procedures
  • CPR certified
  • Communication
  • Team collaboration
  • Emergency Response
  • Equipment management
To-Go Specialist, 11/2020 to Current
Red Robin International, Inc.Falls Church, VA,
  • Adhered to guidelines and enabled compatibility through effective analysis and troubleshooting.
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Upheld food safety standards at all times.
  • Distributed supplies, utensils and portable equipment.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Hostess, 08/2020 to Current
The Clevelander HotelNorth Bay Village, FL,
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Notified server after seating parties in section to facilitate prompt service.
Lifeguard, 08/2015 to 07/2020
Blackberry FarmWalland, TN,
  • Maintained neat and clean pool area and clean water at all times.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Cleaned, brushed and vacuumed pool one time per day.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Sales Associate, 03/2018 to 02/2019
The Talbots IncSalem, NH,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Education and Training
High School Diploma: , Expected in 06/2018
Highland High School - Highland, NY,
: , Expected in 05/2021
Coastal Carolina University - Conway, SC,
Activities and Honors

National Honor Society

Interact Club


Merit Award recipient

Captain of Highland Varsity Lacrosse Team


First Aid


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School Attended

  • Highland High School
  • Coastal Carolina University

Job Titles Held:

  • To-Go Specialist
  • Hostess
  • Lifeguard
  • Sales Associate


  • High School Diploma

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