- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support.
- System installations
- Schematics interpretation
- Proficient in Excel
- Maintenance and repair
- Coordinating maintenance schedules
- Organization
- Data management
- Customer service
- Problem resolution
- Relationship building
- POS Software
- Front of House Organization
- Guest Relations
- Server Distribution
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- Table setting arrangements
- Safe food handling
- Service prioritization
- Dining customer service
- Full safety compliance
- Pool policies enforcement
- Water sampling
- Lifeguard procedures
- CPR certified
- Communication
- Team collaboration
- Emergency Response
- Equipment management
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To-Go Specialist, 11/2020 to Current
Red Robin International, Inc. – Falls Church, VA,
- Adhered to guidelines and enabled compatibility through effective analysis and troubleshooting.
- Listened to clients' needs and assisted with identifying and securing appropriate services.
- Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Maintained order and cleanliness of work areas to conform with health codes.
- Upheld food safety standards at all times.
- Distributed supplies, utensils and portable equipment.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Monitored inventory and promptly reported food items requiring reorder.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Hostess, 08/2020 to Current
The Clevelander Hotel – North Bay Village, FL,
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Notified server after seating parties in section to facilitate prompt service.
Lifeguard, 08/2015 to 07/2020
Blackberry Farm – Walland, TN,
- Maintained neat and clean pool area and clean water at all times.
- Contacted emergency personnel and provided aid while waiting for further assistance.
- Cleaned, brushed and vacuumed pool one time per day.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Kept watch over swimmers to respond quickly to distress situations.
- Completed routine safety training and instructed all patrons to follow safety rules.
- Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Sales Associate, 03/2018 to 02/2019
The Talbots Inc – Salem, NH,
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Offered product and service consultations and employed upselling techniques.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
High School Diploma: , Expected in 06/2018
Highland High School - Highland, NY,
GPA:
: , Expected in 05/2021
Coastal Carolina University - Conway, SC,
GPA:
National Honor Society
Interact Club
SADD Club
Merit Award recipient
Captain of Highland Varsity Lacrosse Team
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