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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Proficient Tire Technician with excellent customer relations and conflict management skills, as well as proven skills in working with different vehicle components. Familiar with performing quick and efficient work to meet challenging daily demands. Bringing four years of related experience and looking for a permanent role with room for advancement.

Skills
  • Alignments knowledge
  • Rotation and balancing
  • Tire mounting
  • Brake repairs
  • Troubleshooting abilities
  • Fluid checks
  • Cleaning skills
  • Time management
  • Organization
  • Team management
  • Reliable and trustworthy
  • People skills
  • Working collaboratively
  • Coordination
  • Customer service
  • Relationship building
  • Communication
Experience
Tire Service Technician, 12/2020 - 02/2021
Les Schwab Oregon City, OR,

Worked here for only few months to help my employer's second business . Was the same employer of Hankook Tires, many just to fill in a few days.

  • Built strong customer relationships through courtesy and top-quality work and earned confidence of customers and management, resulting in peace of mind.
  • Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
  • Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Planned work and determined appropriate tools and equipment.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Diagnosed and repaired tire and rim issues.
  • Handled all delegated tasks, including maintenance and cleaning.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Tire Technician, 06/2018 - 02/2021
Mario Sinacola Companies Frisco, TX,

I performed automotive repairs to customers cars, such as tire changes, flat fixes, oil change, air filters, breaks pads, rotors, and alignments.

  • Built strong customer relationships through courtesy and top-quality work and earned confidence of customers and management, resulting in peace of mind.
  • Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
  • Executed broader vehicle service proficiently upon customer request, including oil changes, battery service, belt inspections and multi-point inspections, exhibiting practiced versatility.
  • Spearheaded new shop safety procedures that virtually eliminated staff injuries and accelerated rate of tire service completions for customers.
  • Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
  • Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Maintained record accuracy by using work order reporting system.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Checked vehicle for leaks and topped off fluids.
  • Diagnosed and repaired tire and rim issues.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Handled all delegated tasks, including maintenance and cleaning.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Tire Service Technician, 06/2017 - 05/2018
Les Schwab Pasco, WA,

.Worked long hours with many team members, trained a few new employees, and worked my way up to assessment manager.

  • Built strong customer relationships through courtesy and top-quality work and earned confidence of customers and management, resulting in peace of mind.
  • Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
  • Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
  • Led team of 3 staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on tires products.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Maintained record accuracy by using work order reporting system.
  • Planned work and determined appropriate tools and equipment.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Diagnosed and repaired tire and rim issues.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Handled all delegated tasks, including inventory and maintenance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Checked vehicle for leaks and topped off fluids.
Car Wash Employee, 05/2016 - 06/2017
AutoNation Acura City, STATE,

Worked in a bad environment, where employees took advantage of lack of manager lack of care for employees health. Over worked myself to cover for others and was took for granted.

  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
  • Operated cleaning equipment, tools to wash vehicles' exterior, detail interior, and apply external sealant or polish.
  • Pre-soaked or rinsed machine parts and equipment by immersing objects in cleaning solutions or water.
  • Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
  • Drove many manual and automatic vehicles per day to guide through carwash.
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Maintained all equipment in car wash and self-service areas, including vacuums, pressure washers.
  • Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance with applicable standards and regulations.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Cleaned cars both externally and internally by hand.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
Education and Training
High School Diploma: , Expected in 05/2015
-
Mt. Pleasant High School - San Jose, CA
GPA:
Associate of Arts: Autobody Repair, Expected in 06/2015
-
Silicon Valley Career Technical Education - San Jose, CA,
GPA:
High School Diploma: , Expected in 07/2016
-
East Side Adult Education - San Jose, CA,
GPA:

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Resume Overview

School Attended

  • Mt. Pleasant High School
  • Silicon Valley Career Technical Education
  • East Side Adult Education

Job Titles Held:

  • Tire Service Technician
  • Tire Technician
  • Tire Service Technician
  • Car Wash Employee

Degrees

  • High School Diploma
  • Associate of Arts
  • High School Diploma

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