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Tire And Battery Technician Sales Representative Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Productive [Job Title] and efficient shop operator keeps safety and customer satisfaction front and center. Versatile repair and maintenance technician with [Number] years of experience working with automotive tools and components. Timely facilitator of engine diagnostics and repair estimates. Communicative [Job Title] with top-level skills in customer service and [Skill]. Organizes inspections, supervises issue resolution, and delivers [Area of expertise]. Remains calm and professional in stressful environments. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to [Job Title] role. Attentive to detail with experience in coordinating [Task] and [Task]. Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations. Industrious [Job Title] offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants. Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over [Number] units. Exceptional record of maintaining profitability through positive resident relations and cost controls. Property Manager and licensed real estate professional offering [Number] years of experience in business. Expertise in tenant relations, sales, marketing and business transactions. Dedicated [Job Title] with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Efficiently oversee all operational aspects of [Type] buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals. [Job Title] with in-depth knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues. Positive and diligent [Type] professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering [Number] years of [Industry] experience paired with goal-oriented and performance-minded approach. Seasoned [Job Title] bringing proven skills in negotiating, preparing and finalizing [Type] agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Skills
  • Contracting policies and regulations
  • Claims investigation and research
  • Service and supply support
  • Policy compliance understanding
  • Business requirements understanding
  • Assessment reports and other documentation
  • Regulations and policies
  • Interpersonal and client communications
  • Document interpretation and review
  • Safety policies and procedures
  • Safety gear understanding
  • Negotiation and closing
  • Networking and relationship building
  • Observation and inspection
  • Standards Development
  • Hardware and software monitoring
Education
Shippensburg University of Pennsylvania Shippensburg, PA Expected in 12/2019 Bachelor of Arts : Communication/Journalism in Public Relations - GPA :
Harrisburg Area Community College Harrisburg, PA Expected in 05/2018 Associate of Arts : Associates in The Arts of Business Studies - GPA :
Work History
California Casualty - Tire and Battery Technician & Sales Representative
San Mateo, CA, 07/2016 - 12/2020
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Retained accurate records of purchases, titles and sales.
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Supervised and mentored [Number] team members and facilitated daily service operations to drive business growth.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Worked on [Type], [Type] and [Type] vehicles to repair engines, transmissions and electrical systems.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Communicated issues to supervisor and helped develop solutions.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Cultivated rapport with transportation industry professionals to streamline buying processes.
  • Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases for dealers, private clients and volume resellers.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Monitored social media and online sources for industry trends.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Transported [Product or Service] to customer locations [Timeframe].
  • Developed team communications and information for [Type] meetings.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Increased customer satisfaction by resolving [Product or Service] issues.
Walmart - Club Pick-up & Floor Associate
City, STATE, 07/2016 - 12/2020
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Used [Tool] and [Tool] to provide accurate measurements and estimates for projects.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
  • Fastened metal treads across door openings or other divisions to secure carpet.
  • Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.
  • Spread adhesive cement over floor to prevent board joint wearing.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Secured new or existing tack strips around flooring space to attach edges of new carpet.
  • Installed sheeting on floor surfaces by applying adhesive and rolling with [Type] tool to form smoothest finish.
  • Recorded measurements and devised plans to match installation specifications.
  • Pressed carpet into place over tack strips or utilized staples, tape, tacks or glue to secure carpet.
  • Performed preventive maintenance on already fitted tiles to guarantee longevity, including [Type] and [Type] preventive maintenance.
  • Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
  • Lowered shrinkage [Number]% by watching customers and observing potential security risks.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Measured, cut and installed tack-free strips along baseboards or walls.
  • Secured carpets in place by fastening metal treads across door openings.
  • Operated blowtorch to heat or soften floor covering materials to fit floor coverings around irregular surfaces and patch cracks.
  • Removed existing flooring to prepare [Type] and [Type] floor surfaces for new flooring.
  • Used tape, glue and heated carpet irons to join edges of carpet.
  • Followed floor sketches and verified extra allowances for final fitting.
Nationwide Insurance - Claims Adjuster
City, STATE, 01/2020 - 08/2020
  • Directed and coordinated various investigations conducted by field investigation team.
  • Synthesized data into comprehensive quarterly written reports for management.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Monitored [Number]-clients caseload for each quarter.
  • Followed up with insured individuals regarding premium and deductibles payments.
  • Maintained suspicious claims database and prepared reports on [Timeframe] basis for supervisors.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Maintained contact with claimants and attorneys to determine treatment status.
  • Reconciled data in direct collection system with accounting system to address discrepancies.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.
  • Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
  • Substantiated legitimate claims and denied unjustified claims.
  • Developed company-wide quality assurance program.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Trained new staff members in detection of external and internal fraud.
  • Maintained claims data in [Type] systems.
  • Compared data from surveillance footage to data on medical reports.
  • Verified insurance claims and determined fair amount for settlement.
  • Documented all investigation activity and presented reports to management.
  • Collected [Type] information from customers to complete claims and legal files.
  • Examined claims forms and other records to determine insurance coverage.
  • Partnered with legal counsel on litigation cases.
  • Eliminated claimant, premium and provider fraud.
  • Estimated quantifiable characteristics of [Type] products.
  • Answered questions posed by insured and attorneys.
  • Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
  • Investigated claims involving potential and suspected fraudulent activities.
  • Reported to management on customer problems, field conditions, safety issues and policy problems.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Organized, planned, and documented materials for [Type] claims.
  • Investigated legal issues pertaining to [Type] claims.
  • Handled [Type] calls from customers and other stakeholders about [Type] processes.
  • Drafted investigative reports covering all phases of investigation in each case.
  • Prepared summaries of damage, payments and policy coverage.
  • Collected premiums on all direct collection files.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Ran [Number] special projects and initiatives at both local and regional level.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Prepared prosecution packages and restitution proposals.
  • Negotiated [Type] settlement agreements to resolve disputes.
  • Verified accuracy of [Type] records to maintain accuracy of records database.
  • Prepared [Type] documents for managers or legal personnel.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Reviewed field inspections and coordinated all insurance claim audits.
  • Answered customer questions regarding deductibles.
  • Trained other claims staff members on proper handling and evaluation of injury claims.

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Resume Overview

School Attended
  • Shippensburg University of Pennsylvania
  • Harrisburg Area Community College
Job Titles Held:
  • Tire and Battery Technician & Sales Representative
  • Club Pick-up & Floor Associate
  • Claims Adjuster
Degrees
  • Bachelor of Arts
  • Associate of Arts