Termite Specialist Resume Example
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TERMITE SPECIALIST
Summary
Hardworking and reliable Termite Specialist with strong ability in pest control. Highly organized, proactive and punctual with team-oriented mentality. Versatile Termite Specialist with results-driven and focused approach to pest control. Skilled leader, planner and problem-solver with 2-year career in pest control. Known for excellent attention to detail and great work ethic.
Skills
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Experience
Termite Specialist , Rentokil Initial, August 2019-CurrentWinter Haven , FL
- Provided advanced support for projects with strong documentation, reporting and customer service skills.
- Recorded and reported job-related activities, findings, discrepancies and decisions.
- Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
- Used multiple resources and tools for evaluating and presenting solutions.
- Listened to clients' needs and assisted with identifying and securing appropriate services.
- Adhered to guidelines and enabled compatibility through effective analysis and troubleshooting.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Enabled sales growth by highlighting features and benefits of company offerings to customers.
- Stayed up to date on latest market trends, standard practices and compliance requirements in pest control.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Identified operational and performance issues and worked with managers to resolve concerns.
Store Manager, Raymour & Flanigan Furniture, August 2017-August 2019Royersford , PA
- Fostered healthy team environments to promote collaboration and boost productivity.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Trained employees on store security, monetary procedures and customer service expectations.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Maintained current accounts and deposited funds to keep on-site cash low.
- Assessed, optimized and elevated operations to target current and expected demands.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Worked closely with District Manager to formulate and build store brand and strategy.
- Restocked inventory upon shipment arrival and checked merchandise into system to maintain accurate records.
- Rotated inventory from oldest to newest to maintain fresh stock.
- Reduced process lags by effectively managing several employees for productivity, efficiency and improvement.
- Implemented succession planning by training and developing several associates into leadership positions.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Hired, trained, evaluated performance and enforced disciplinary actions for several associates.
- Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
- Oversaw all store operations while generating a decent amount in monthly sales.
- Leveraged ERP software to coordinate and enhance inventory delivery.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Interviewed, hired, supervised and trained several employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Oversaw POS operations and cash management to reduce errors.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Built loyal customer base by delivering excellent service and stocking in-demand products.
Stock Room Associate, Genuine Parts Company, August 2013-August 2017Mountain Top , PA
- Palletized products for shipping or transfer to sales floor.
- Used accurate and efficient storage procedures to shelve new merchandise and returned items.
- Replenished inventory with focus on addressing customer needs.
- Performed daily inventory cycle counts and assisted with full audits.
- Read and adhered to supervisor instructions and printed pull sheets.
- Verified product numbers with scanners and manual tracking.
- Communicated effectively with members of public in often crowded and noisy environments.
- Bent, lifted, opened, and moved different products weighing up to 80 pounds.
- Helped customers load bulky and heavy items into vehicles after purchase.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Checked online order receipts for customers and retrieved merchandise shipped to store location.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Kept stockroom clean and neat for maximum productivity.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Education and Training
GEDCCC&TI, , CityMarch 2018
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Exceeded sales goals monthly
- Recognized as Employee of the month for outstanding performance and team contributions.
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Resume Overview
School Attended
- CCC&TI
Job Titles Held:
- Termite Specialist
- Store Manager
- Stock Room Associate
Degrees
- GED
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