telecommunications technician resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Capable Telecommunications Technician experienced in installing high-speed data, video and voice equipment. Highly organized and hardworking with remarkable work ethic and diligent nature. Seeking to apply 13 years of experience in the industry to dynamic position with opportunity to make positive impact on customer service and team productivity. Flexible hard worker ready to learn and contribute to team success.
Results-focused Telecommunications professional with strength in HFC plant, Fixed wireless internet and Fiber Optics. Proactive leader with strengths in communication and collaboration. Proficient in leveraging communication skills and teamwork to promote a well run deptpartment. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Ran quite a few 3-5 man crews doing construction
Diagnosing issues
Configuring devices
Writing reports
Installing equipment
Reliable and trustworthy
Training & Development
Supervision
Work ethic
Experience
Telecommunications Technician, 07/2015 - Current Rapid Global Business Solutions, Inc – Monticello, IN,
Installed, set up and repaired devices and system components.
Answered normal and after-hours service calls.
Read and interpreted technical documentation in order to accurately configure equipment.
Handled multiple simultaneous deployment projects against strict deadlines.
Anticipated and analyzed common connectivity workflow problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Warehouse Worker, 08/2014 - 07/2015 Ponte Winery – Temecula, CA,
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Received deliveries, scanned packages and updated orders in internal database.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Staged and sorted multiple types of products for loading.
Generated shipping documents, including packing lists and invoices.
Examined packages and goods for damage and notified vendors of replacement needs.
Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers.
Tagged unmarked merchandise with item number.
Logged unit quantities and entered data into inventory database.
Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Employed first-in first-out protocols to reduce waste.
Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
Operated printing press machines and manually set and adjusted speed, temperature, and ink flow.
Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
Monitored and controlled operations of auxiliary equipment, including cutters, UV lights, and delivery tables.
Loaded raw materials into press machines, identifying proper materials and adjusting machine calibrations to achieve proper fit and prevent jams and other processing errors.
Inspected machines prior to starting and operation, verifying safe operating condition and performing lubrication and other preventive maintenance.
Unloaded processed materials from machines, inspecting product to verify compliance with specifications required for further processing and discarding or reprocessing defective output.
Cleaned machines between production operations and after shifts, using air hoses, chemical cleaners and pressure washers to prevent buildup and maintain good functioning condition.
Used wrenches, ratchets and screwdrivers to adjust distance between rollers and pressing pressure, accounting for thickness and other relevant raw material properties.
Interpreted finished product design specifications to identify and implement optimal sequence of operations, minimizing production time and achieving dimensional consistency.
Service Technician, 03/2006 - 08/2013 Sierra Pacific Industries – Denver, CO,
Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
Traveled to a customer's home on pre-set appointment using company vehicle.
Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
Logged services performed in service ticket system accurately.
Engaged with customers to deliver outstanding customer services and secure repeat business.
Conducted reactive service appointments to diagnose and fix problems.
Facilitated new team member training on service processes to increase productivity.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Completed scheduled appointments on time to drive quality service.
Filled out work orders, repair logs, and maintenance plans to document work completed.
Installed new components or replaced defective parts to restore functionality.
Education and Training
High School Diploma: , Expected in 05/1996 - Osage High School - Osage, IA GPA: Status -
Associate of Applied Science: Accounting And Business Management, Expected in - North Iowa Area Community College - Mason City, IA GPA: Status -
Associate of Arts: IT And Networking, Expected in - DeVry University - Villa Park, IL GPA: Status -
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