Technical Service Advisor/Counter Sales Representative Resume Example Company Name

TECHNICAL SERVICE ADVISOR/COUNTER SALES REPRESENTATIVE

Summary

Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and skills to maintain freight quality and integrity.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities. Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and skills to maintain freight quality and integrity. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies. Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and skills to maintain freight quality and integrity.

Skills

Technical support services
Technical services
Retail sales customer service
Technical sales
Technical solutions development
Sales skills
Forklifts
Warehouse operations
Materials handling and transport
Pallet jacks
Loss prevention
Materials transport

Able to lift and carry 100 lbs.
Microsoft Word
Facilities maintenance
Manual dock chain pulling
Material Safety Data Sheets
Skilled forklift operator
Pallet jack and hand truck operation
Local routes understanding
Inventory management
Relationship development
Customer service
Documentation skills

Experience

Technical Service Advisor/Counter Sales Representative / Company Name - City, State10/2016 - 03/2020

Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.Help contractors on phone and in field.
Maintained sales processes involving technical and commercial responses to customers, consultants and colleagues.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Recognized by management for providing exceptional customer service.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Identified safety hazards and notified management to determine proper resolution of issues.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Managed vendor relationships to support supply chain and maintain product quality.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Received, stored and shipped goods and materials.
Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Counter Salesman / Company Name - City, State12/2005 - 10/2016

Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Stayed up to date on store promotions, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Recommended optimal merchandise based on customer needs and desires.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Educated customers on product and service offerings.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recognized by management for providing exceptional customer service.
Performed site evaluations, customer surveys and team audits.
Earned reputation for good attendance and hard work.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.

Warehouse/Delivery Driver / Company Name - City, State07/1990 - 12/2005

Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Noted current product inventory levels to support completion of order requests and audits.
Identified safety hazards and notified management to determine proper resolution of issues.
Estimated weights, heights and centers of balance to make precise placements.
Swept warehouse floors and stored equipment to maintain neat and organized workspace.
Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
Rotated stock and cleared sales floor of debris.
Recorded receipt of materials on drivers' paperwork.
Kept appropriate records and reports for inventory accuracy.
Secured loads to prevent shifting or damage to items.
Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear.
Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.

Education and Training

Hurricane High School - City06/1988High School Diploma

Resume Overview

School Attended

Hurricane High School

Job Titles Held:

Technical Service Advisor/Counter Sales Representative
Counter Salesman
Warehouse/Delivery Driver

Degrees

Hurricane High School - City 06/1988 High School Diploma

Technical Service Advisor/Counter Sales Representative Resume Example

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