More than 12 years of senior and executive-level management experience in Information Technology. Highly skilled in operating at high service levels within approved budget parameters, while successfully communicating the organizations vision. Proven ability to direct successful teams and individuals with an effective management style that promotes positive working relationships. Extensive Project Management, with the ability to oversee all stages, from inception to launch. Outstanding presentation, motivation, and communication skills.
Strategic planning and direction
SOW, RFQ, RFP processes
Systems integration to reduce data redundancy
New tool/technology evaluation to enhance functionality
Staff coaching and mentoring
Information Technology initiatives
Systems Integration Manager January 2013 to CurrentCompany Name
Merged the IT Offices of the US District Court, US Bankruptcy Court, and US Probation Office for the Southern District of Indiana into a Shared Services IT Team.
Migrated Court and Probation staff from physical devices to virtual desktops.
Extended the Courts network to new Noblesville Probation Satellite Office.
Manage the Shared Services Support Team.
Director of Information Services January 2003 to January 2013Company Name － City, State
Directed the Courts IT Staff supporting operation's functions, including local and wide area networks, desktop devices, server builds and maintenance, and VoIP system.
Oversaw the transition from POTS to VoIP.
Advertised, interviewed, hired, mentored, developed, and performed evaluations for all IT positions.
Managed a $300,000 annual budget and maintained the IT Asset Management System for the Court.
Managed multiple concurrent projects that included the conversion of Novell NDS to Microsoft AD, the migration from Physical Servers to Server Blades, the transition for 200 users from Corel Office to Microsoft Office, and the relocation of Chambers staff during a building wide renovation project.
Assistant Director of Information Services January 2002 to January 2003Company Name － City, State
Participated in Upper Management meetings.
Served as liaison between end-user and management Sharpened skills necessary to manage projects, supervise staff, and maintain budgets.
Managed end user requests for all aspects of IT.
Served as User Group Committee Chairman.
Led IT Support meetings in project discussions and goal setting.
Participated in Strategic Planning initiative.
Network Administrator January 1991 to January 2002Company Name － City, State
Managed first tier support calls.
Wrote code for more than 200 WordPerfect Macros.
Developed courses and trained more than 150 court staff to do more with our software, and how to keep their work, the courts network and their home computers secure.
Traveled to our three Southern Indiana divisional offices in Terre Haute, Evansville, and New Albany to perform network enhancements, hardware replacement, on-site training classes, and maintaining excellent public relations with staff in those offices.
Performed all low level wiring including coax cable from 1991-1995, cat 5e cabling from 1995-2002 and cat 3 wiring for our POTS in all four divisions.
Associate : Applied Science, December 1989Purdue University － City, StateApplied Science
Bachelor of Science : Computer Technology (Management Information Systems), May 1991GPA: GPA: 5.2/6.0Computer Technology (Management Information Systems) GPA: 5.2/6.0
Greater Hamilton County - United States Bowling Congress Hall of Fame member. Inducted 2013
*Association Manager GHC-USBC. May 2009 - present
*Noblesville HS Girls Bowling Coach. 2013 - present
*Owner - Sound Explosion DJ Services 1991-present
Activities and Honors Greater Hamilton County - United States Bowling Congress Hall of Fame member. Inducted 2013 Association Manager GHC-USBC. May 2009 - present Noblesville HS Girls Bowling Coach. 2013 - present Owner - Sound Explosion DJ Services 1991-present
AD, Asset Management, Budget development, budgets, budget, cable, cabling, cat 5, Change management, coaching, hardware, conversion, Corel Office, Customer support, desktops, direction, goal setting, Information Technology, IT Support, Team building, Macros, meetings, mentoring, Microsoft Office, Office, migration, NDS, network, networks, Novell, Organizational, Performance management, Policy development, Procedure development, processes, Project management, public relations, Relationship building, renovation, RFP, Servers, Strategic Planning, Systems integration, User training, User Documentation, VoIP, wiring, WordPerfect
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held:
Systems Integration Manager
Director of Information Services
Assistant Director of Information Services
Associate : Applied Science , December 1989 Bachelor of Science : Computer Technology (Management Information Systems) , May 1991
Create a job alert for [job role title] at [location].