systems integration manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile
More than 12 years of senior and executive-level management experience in Information Technology. Highly skilled in operating at high service levels within approved budget parameters, while successfully communicating the organizations vision. Proven ability to direct successful teams and individuals with an effective management style that promotes positive working relationships. Extensive Project Management, with the ability to oversee all stages, from inception to launch. Outstanding presentation, motivation, and communication skills.
Skill Highlights
  • Strategic planning and direction
  • Budget development
  • SOW, RFQ, RFP processes
  • Performance management
  • Organizational planning
  • Systems integration to reduce data redundancy
  • Project management
  • Change management
  • Policy development
  • Procedure development
  • User Documentation
  • New tool/technology evaluation to enhance functionality
  • Customer support
  • User training
  • Staff coaching and mentoring
  • Team building
  • Relationship building
  • Information Technology initiatives
Core Accomplishments
Professional Experience
01/2013 to Current Systems Integration Manager Leidos Holdings Inc. | , , United States
  • Merged the IT Offices of the US District Court, US Bankruptcy Court, and US Probation Office for the Southern District of Indiana into a Shared Services IT Team.
  • Migrated Court and Probation staff from physical devices to virtual desktops.
  • Extended the Courts network to new Noblesville Probation Satellite Office.
  • Manage the Shared Services Support Team.
01/2003 to 01/2013 Director of Information Services Community Hospital Corporation | Paducah, KY,
  • Directed the Courts IT Staff supporting operation's functions, including local and wide area networks, desktop devices, server builds and maintenance, and VoIP system.
  • Oversaw the transition from POTS to VoIP.
  • Advertised, interviewed, hired, mentored, developed, and performed evaluations for all IT positions.
  • Managed a $300,000 annual budget and maintained the IT Asset Management System for the Court.
  • Managed multiple concurrent projects that included the conversion of Novell NDS to Microsoft AD, the migration from Physical Servers to Server Blades, the transition for 200 users from Corel Office to Microsoft Office, and the relocation of Chambers staff during a building wide renovation project.
01/2002 to 01/2003 Assistant Director of Information Services Texas Children's Hospital | Houston, TX,
  • Participated in Upper Management meetings.
  • Served as liaison between end-user and management Sharpened skills necessary to manage projects, supervise staff, and maintain budgets.
  • Managed end user requests for all aspects of IT.
  • Served as User Group Committee Chairman.
  • Led IT Support meetings in project discussions and goal setting.
  • Participated in Strategic Planning initiative.
01/1991 to 01/2002 Network Administrator Ametek, Inc. | Jackson, MN,
  • Managed first tier support calls.
  • Wrote code for more than 200 WordPerfect Macros.
  • Developed courses and trained more than 150 court staff to do more with our software, and how to keep their work, the courts network and their home computers secure.
  • Traveled to our three Southern Indiana divisional offices in Terre Haute, Evansville, and New Albany to perform network enhancements, hardware replacement, on-site training classes, and maintaining excellent public relations with staff in those offices.
  • Performed all low level wiring including coax cable from 1991-1995, cat 5e cabling from 1995-2002 and cat 3 wiring for our POTS in all four divisions.
Expected in December 1989 to to Associate | Applied Science Purdue University, West Lafayette, Indiana GPA:
Applied Science
Expected in May 1991 to to Bachelor of Science | Computer Technology (Management Information Systems) , , GPA: GPA: 5.2/6.0
Computer Technology (Management Information Systems) GPA: 5.2/6.0
Greater Hamilton County - United States Bowling Congress Hall of Fame member. Inducted 2013 *Association Manager GHC-USBC. May 2009 - present *Noblesville HS Girls Bowling Coach. 2013 - present *Owner - Sound Explosion DJ Services 1991-present
Additional Information
  • Activities and Honors Greater Hamilton County - United States Bowling Congress Hall of Fame member. Inducted 2013 Association Manager GHC-USBC. May 2009 - present Noblesville HS Girls Bowling Coach. 2013 - present Owner - Sound Explosion DJ Services 1991-present
AD, Asset Management, Budget development, budgets, budget, cable, cabling, cat 5, Change management, coaching, hardware, conversion, Corel Office, Customer support, desktops, direction, goal setting, Information Technology, IT Support, Team building, Macros, meetings, mentoring, Microsoft Office, Office, migration, NDS, network, networks, Novell, Organizational, Performance management, Policy development, Procedure development, processes, Project management, public relations, Relationship building, renovation, RFP, Servers, Strategic Planning, Systems integration, User training, User Documentation, VoIP, wiring, WordPerfect

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Resume Overview

School Attended

  • Purdue University

Job Titles Held:

  • Systems Integration Manager
  • Director of Information Services
  • Assistant Director of Information Services
  • Network Administrator


  • Associate
  • Bachelor of Science

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