Systems Development Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile
Development Manager with 25 years of demonstrated ability to lead projects from concept to completion. Stress quality oriented development practices and procedures with emphasis in customer expectations and design. Expert in project management, team leadership, planning, problem solving, process development and requirement definition from the customer to engineering projects and features.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
Systems Development Manager, 09/2003 to Present
Amazon.Com, Inc. , ,
  • Manage multiple engineering teams (local and remote) delivering features/functionality for PCI Data Security Standards, Mobile application, and Bill Payment Systems, utilizing both Waterfall and Agile methodologies.
  • Collaborate with the business and senior management to complete overall strategic plans for POS systems including Money Transfer, Bill Payment, and Money Order direction.
  • Analyze and communicate project /program status using standards for budget and schedule variance.
  • This includes the generation and publication of dashboards, schedules, burn down charts and budgets.
  • Manage all aspects of software development throughout the SDLC.
  • Ensure the completion of standard project communications and deliverables such as project charters, issues logs, risk management and implementation plans.
  • Java/J2EE, Embedded C, C#, .Net, WebSphere, Tomcat, Microsoft Suite (Project, Word, Excel), JavaScript, HTML, JSON, XML, Ajax.
Director of Engineering PLM Systems, 05/2001 to 09/2003
Marriott Vacations Worldwide Key West, FL,
  • Led development organizations in delivering and integrating system software for a distributed enterprise Product Lifecycle Management system.
  • Provided leadership and guidance for cross team development and organization structure.
  • Aligned product direction and delivered quality products, meeting corporate quality metrics.
  • Participated in customer Management & Technical Review Board meetings.
  • Managed projects to major release criteria and Quality Release Metrics.
  • Managed customer issues with overall corporate priorities using overall organization infrastructure and processes.
  • Technologies/Tools used: Java/J2EE, .Net, C#, Microsoft Suite.
Director of Engineering / Sr. Systems Architect, 04/1999 to 05/2001 City, STATE,
  • Established and led an entire development organization in the design, development and implementation of major components for a Java-based eLearning solution.
  • Created a world class engineering team, that understood quality and customer needs that can support and grow system products.
  • Put in place a development/test environment that supports rapid development and support of the products.
  • Researched, proposed and introduced new tools, architectures and technologies to the extended development team.
  • Java/J2EE, Tomcat, Microsoft Suite (Project, Word, Excel.
Director of Engineering, 04/1994 to 04/1999
DataCard Corporation City, STATE,
  • Implemented quality process improvements, leading teams towards improvement per SEI assessment.
  • Formalized processes/reviews for all projects to follow and report.
  • Budget/Forecasting responsibility for FS Engineering.
  • Bring in new technology into the engineering group - Research (RF, CDPD, PCMCIA, and Ethernet).
  • Participated in Industry forums such as VisaCash, Smart Card Forum, T3POS, Visa Vendor Partnership Achievements Implemented Payment Card Industry (PCI) Data Security Standards including design through implementation.
  • Development of a real time operating system, participating as a design engineer and project lead.
  • Managed the development and creation of MoneyGram's mobile platform.
  • Granted US patent for modular transaction terminal.
  • Divisional smart card leader and expert, participating on various smart card industry committees.
  • Creation of an engineering team that understands quality and customer needs including hiring plans, recruiting, responsibilities, and objectives for all individuals.
  • Brought to market a financial transaction terminal from concept to delivery.
  • Core team leader for point of sales financial applications.
  • SEI process improvement leader/implementer.
  • Produced Java/J2EE based platforms for other engineering groups to develop solutions upon.
  • Brought to market a Token Ring/Ethernet bridge from concept to delivery.
  • Developed ISDN product line into server/client environment.
  • Developed enhanced LAN test equipment with Novell.
  • More Comprehensive Work History and/or References Available Upon Request 1 of 3.
Master of Science: Software Engineering, Expected in May 1999
University of Saint Thomas - ,
Software Engineering
Bachelor of Science: Computer Science, Expected in January 1982
University of Wisconsin - ,
Computer Science
.Net, Agile, Ajax, budgets, Budget, charts, concept, client, delivery, direction, Embedded C, engineer, Ethernet, senior management, XML, features, financial, Forecasting, hiring, HTML, ISDN, J2EE, Java, JavaScript, JSON, LAN, leadership, team development, team leader, market, meetings, C#, Excel, Money, Microsoft Suite, Word, enterprise, Novell, OS, operating system, PCI, POS, processes, process improvement, project lead, publication, Quality, real time, recruiting, Research, risk management, sales, SDLC, software development, strategic plans, test equipment, Token Ring, Tomcat, WebSphere

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Resume Overview

School Attended
  • University of Saint Thomas
  • University of Wisconsin
Job Titles Held:
  • Systems Development Manager
  • Director of Engineering PLM Systems
  • Director of Engineering / Sr. Systems Architect
  • Director of Engineering
  • Master of Science
  • Bachelor of Science