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Systems Administrator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Willing to relocate.

Skills
  • Software Management - 5 Years
  • User Support - 10+ years
  • Network Security - 5 Years
  • VMware and Hyper-V VM - 5 Years
  • Active Directory - 5 Years
  • Powershell - 2 Years
  • Scanning and Patching Systems - 5 Years
  • Group Policy Management - 5 Years
  • Troubleshooting - 10 Years
  • Microsoft Office - 5 Years
  • Windows 10 - 5 Years
  • Windows Server 2012/2016/2019 - 4 Years
  • Microsoft Office - 5 Years
  • IT Support - 5 Years
  • Software Deployment
Work History
Systems Administrator, 01/2021 to Current
Electronic Warfare Associates Huntsville, AL,
  • Efficiently managed 120+ Desktops/Laptops with patching and scanning, ensuring patches were not over 45 days old.
  • Orchestrated integration and communication of software upgrades.
  • Used programs to integrate and update software products and improve system compatibility.
  • Maintained 200+ users accounts and access via Group Policy and Active Directory
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Conducted testing and troubleshooting for various software remotely and onsite for 10 server sets to maintain operational readiness
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
  • Diagnosed and executed resolution for all network and server issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.
  • Diagnosed and executed resolution for all network and server issues
Systems Administrator, 01/2020 to 01/2021
Electronic Warfare Associates Mount Laurel, NJ,
  • Efficiently managed 120+ Desktops/Laptops with patching and scanning, ensuring patches were not over 45 days old.
    Orchestrated integration and communication of software upgrades.
    Used programs to integrate and update software products and improve system compatibility.
    Maintained 200+ users accounts and access via Group Policy and Active Directory
    Resolved issues and escalated problems with knowledgeable support and quality service.
    Conducted testing and troubleshooting for various software remotely and onsite for 10 server sets to maintain operational readiness
    Led server infrastructure development, quality assurance, staging and production systems.
    Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
    Diagnosed and executed resolution for all network and server issues.
    Monitored networks and network devices to resolve technical problems quickly.
    Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
    Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
    Managed system-wide operating system and software deployments as well as related software upgrade problems.
    Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
    Imaged and prepared new computers for integration into company networks and systems.
    Backed up company data on regular basis, successfully recovering critical information after malware attacks.
    Diagnosed and executed resolution for all network and server issues
Information Systems Administrator, 03/2018 to 01/2020
Concurrent Technologies Wright Patterson Afb, OH,
  • Orchestrated integration and communication of software upgrades.
  • Used programs to integrate and update software products and improve system compatibility.
  • Maintained 80+ users accounts and access via Group Policy and Active Directory
  • Worked with third party companies to maintain hospital equipment, servers, and upgrade software.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Conducted testing and troubleshooting for various software remotely and onsite for 1 server sets to maintain operational readiness
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
  • Diagnosed and executed resolution for all network and server issues, including Hospital type machinery.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.
  • Diagnosed and executed resolution for all network and server issues
Field Service Technician, 07/2012 to 03/2018
Stanley Black & Decker, Inc. Orlando, FL,
  • Worked with 30+ customers inside and outside US borders, installing and troubleshooting multiple machinery physically and remotely.
  • Followed safety procedures to avoid injuries in field.
  • Discussed and recommended service options with customers and explained costs involved.
  • Managed all on-site and off-site installation, repair, maintenance and test tasks.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Reviewed all aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Operated all hand tools and power equipment according to company safety procedures
Education
Associate of Science: Network And System Administration, Expected in 10/2012
to
Devry University - Bakersfield, CA,
GPA:
Certifications

Comptia Security+

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Resume Overview

School Attended
  • Devry University
Job Titles Held:
  • Systems Administrator
  • Systems Administrator
  • Information Systems Administrator
  • Field Service Technician
Degrees
  • Associate of Science