LiveCareer-Resume

systems administrator resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly skilled IT professional with a background in systems administration, maintenance and end-user training. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining complex systems, including Windows operating systems, servers and specialized software. Seeking to leverage comprehensive IT experience to take the next career step with a respected organization that values hard work, strategic thinking and results.

Skills
  • C/C++, Microprocessor Design/Assembly Language, PLC programming, SQL, HTML5, CSS, JavaScript
  • AC/DC circuits, Voltage Dividers, Active and Passive Filter circuits, Amplifiers, Power Supplies, Transmitters/ Receivers, Digital Logic Circuits, and Microprocessors and Programmable Logic Controllers, Electrical Troubleshooting, Soldering skills
  • TCP/IP network protocols, Ethernet, Token Ring, and Full Mesh Topologies, Active Directory Services, DHCP , VPN (Virtual Private Network), DNS (Domain Name Service), Designing IP addressing scheme using subnets. Configuring Routers and Switches, VLAN configuration.
  • Motherboards, Chipsets, Processors, System Memory, Video and Sound cards, Power Supplies and Peripherals.
  • Provide technical support for both hardware and software issues our users encounter, Manage the configuration and operation of client-based computer operating systems, Monitor the system daily and respond immediately to security or usability concerns, Create and verify backups of data, Respond to and resolve help desk requests, Upgrade systems and processes as required for enhanced functionality and security issue resolution, Administrate infrastructure, including firewalls, databases, malware protection software and other processes, Review application logs, Install and test computer related equipment
  • Communication Skills (Written,Verbal and nonverbal), Decision Making, Self Motivation, Leadership Skills, Complex Problem Solving, Group\Teamwork, Creativity, Time Management, Desire to Learn, Positive Work Ethic, Critical Thinking, Interpersonal Communication, Organizational Skills, Innovative Thinking
Education and Training
Western Governors University Salt Lake City, UT Expected in 09/2018 Bachelor of Science : Cyber Security And Information Assurance - GPA :

· Studies focused in IT Foundations, Network Infrastructure Design and Security

· Courses included IT Project Management, Data Management, IT applications, Cloud Foundations, and Emerging Technologies

ITT Technical Institute Arnold, MO, Expected in 09/2016 Associate of Applied Science : Electrical\Electronics Engineering - GPA :

• Valedictorian

• GPA 3.92

• Coursework in Computer PLC's, Paralleling Switchgear, Generators and Power Distribution Units, Structure and Algorithms, Systems and System Programming, Architecture and Programming on Parallel Architectures Coursework in Computer Architecture and Programming on Parallel Architectures

• Tools used for course work: AutoCAD, C, C++, NI Multisim, MS Project and Excel

Certifications
  • CompTIA NET+
  • CompTIA A+
  • ITIL Foundations
  • CIW Site Development Associate
  • CIW Web Foundations Associate
Experience
Motion Recruitment - Systems Administrator
Moorestown, NJ, 06/2016 - Current

• Create mail enabled user accounts

• Determines Exchange Mailbox database assignments

• Creates Users' home directories with appropriate permissions

• Modify account permissions

• Add users to Distribution/Security Groups

• Modify Group Permissions on User folders

• Create and modify Shared Mailboxes

• Assign permissions to allow users access to the shared mailbox

• Disable a shared mailbox ability to log on

• Assist users in the configuration of MS Outlook

• Create a new Exchange Public Folder (i.e. Unit Calendar, bulletin board, etc. . .)

• Assign permissions to Exchange Public

• Work with .pst file to SAVE and remedy issues.

• Edit the mail profiles through the control panel

• Reset user password

• Rebuild user profiles (Server and Local)

• Utilize Remedy to submit, modify, resolve, close requests for assistance

• Ability to assist members with configuring different types of authorized Cell Phones and Devices

• Assist Users connecting to and troubleshooting with shared printers (including driver issues)

• Disable CAC requirement for logon

• Assist with registration of user CAC

• Other tasks or projects as determined to be within the Contracted Scope of Work.

Rentokil Initial - Repair Technician
Denver, CO, 11/2015 - 06/2016

• Performs service, repair and/or installation of POS (Point of Sale equipment) products.

• Diagnoses mechanical, hardware, software and systems failures, using established procedures.

• Determines most cost-effective repair/resolution to minimize customer downtime.

• Specializes in POS (Touch Screen Terminals, Servers, Receipt Printers, Kitchen Video equipment, Cash Drawers, UPS devices, etc.)

• Staging equipment to be shipped to customers (Setting IP address settings, Changing Computer Name, Setting Date and Time, making changes to other files as necessary per Customer spec)

Project Coordinator July 2010 – January 2014

NCR - Bentonville, AR

• Provided point of contact for technical problems and performed troubleshooting tasks, problem diagnosis, resolution, or escalation.Duty's included the setup, installation, and configuration of desktop hardware and software.

• Scoping, designing, pricing and implementing projects relating to NCR's Global Operations manufacturing business

• Ensuring that the projects meet both customer and NCR needs in respect of revenue, margin, schedule, scope and process

• Meeting with cross functional teams to design, scope and help price a project that is deliverable and agreed to by all parties

• Owning the overall management of the project, coordinating resources across organizations and managing to timeline

• Designing, developing, and deploying global service processes and related infrastructure

• Documenting all project processes and scheduling plans

• Managing projects within scope, project risk items, project milestones, project schedules and resources

Managing change control, escalations and customer expectations throughout the life cycle of the project.

United States Army National Guard - Signal Support System Specialist (25U)
City, STATE, 12/2004 - 12/2012
  • Installed and employed signal support systems and terminal devices for battlefield situations.
  • Performed preventive maintenance checks, diagnosed faults and completed basic repairs.
  • Erected antennas and used power generators to support communication operations.
  • Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
  • Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
  • Demonstrated professional attitude and exemplary composure in every internal and customer interaction to promote collaboration and team success.
  • Worked with engineers to troubleshot and resolve testing failures.
  • Checked conformance to engineering principles and design specifications.
  • Prepared engineering sketches or specifications for construction, relocation or installation of equipment or systems.
  • Constructed and evaluated electrical components for consumer electronics applications in consumer electronic devices.
  • Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
  • Manipulated computer-aided design software to produce electronics drawings and graphics for industrial control.
  • Built prototype circuitry and modified board designs to better monitor and control operational safety.
  • Developed, implemented and optimized automation improvements for both hardware and software platforms.
  • Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.

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Resume Overview

School Attended

  • Western Governors University
  • ITT Technical Institute

Job Titles Held:

  • Systems Administrator
  • Repair Technician
  • Signal Support System Specialist (25U)

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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