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system administrator resume example with 12+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly skilled IT professional with a background in systems administration, maintenance end-user training and Infrastructure Management. offering over 12 years' experience maximizing self and staff productivity through positive supervisory methods. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining Windows and Linux environments systems, including operating systems, servers and specialized software. Seeking to leverage comprehensive IT experience to take the next career step in Infrastructure and systems administration with a respected organization that values hard work, strategic thinking and results.

Skills
  • Technical Troubleshooting
  • Hardware Installation
  • LAN and WAN Configurations
  • Maintenance & Repair
  • Infrastructure Planning
  • Problem Resolution
  • Team Leadership
  • Time Management
Experience
10/2012 to Current System Administrator Avanti Financial Group | Poplarville, MS,
  • Determined and alleviated hardware, software and network issues.
  • Set up, optimized and managed network equipment.
  • Supported, configured, maintained and upgraded customer networks and in-house servers.
  • Managed day-to-day storage equipment administration to promote optimal system asset application.
  • Managed email routing and internal message protocols to support reliable delivery of communications.
  • Improved job tasks and mentored junior team members on best practices and standards.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Built and maintained successful relationships with service providers, vendors, dealers and consumers.
  • Implemented system security and data assurance software.
  • Developed mitigation strategies and prepared standard operating procedures.
  • Created and enforced information technology budget.
  • Configured servers, routers and switches to prepare for deployment throughout organization.
  • Conducted risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks and protection needs.
  • Troubleshot and replaced hardware components, hard drives, memory and network cards.
  • Referred major hardware or software problems or defective products to vendors or technicians for service.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Supervised and directed workers engaged in installation of data communication equipment and software.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Maintained positive working relationship with fellow staff and management.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Maintained records management system to process personnel information and produce reports.

07/2010 to 10/2012 Information Technology Technician Camp Recovery | Seminole, FL,
  • Troubleshot and replaced hardware components, hard drives, memory and network cards.
  • Oversaw daily performance of computer systems.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Installed and managed connected hardware and application components to assure nonstop environment operations.
  • Verified proper working order of hardware and peripherals.
  • Monitored current reports of computer viruses to determine when to update virus protection systems.
  • Conducted password complexity checks to prevent password cracking.
  • Changed passwords, permissions and user and group accounts.
07/2011 to 02/2012 Information Technology Intern Dasan Zhone Solutions | City, State,
  • Established communication infrastructures and developed LAN and WAN networks for communication and mobile device applications.
  • Provided smooth communications by configuring LAN technology, wireless access points and controllers.
  • Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
  • Assisted various departments in maintaining network security by configuring remote routers and firewalls.
  • Secured network systems by establishing and enforcing access control policies.
Education and Training
Expected in 10/2021 Certificate | ADVANCE POLICE SCIENCE TANZANIA POLICE SCHOOL, MOSHI, TANZANIA, GPA:
Expected in 01/2017 MBA | Information Technology Management CONVERTY UNIVERSITY, UNITED KINGDOM, GPA:
Expected in 07/2013 Certificate | BASIC POLICE SCIENCE TANZANIA POLICE SCHOOL, MOSHI, TANZANIA, GPA:
Expected in 06/2012 Advanced Diploma | Information Technology (IT) INSTITUTE OF ACCOUNTANCY ARUSHA (IAA, ARUSHA, TANZANIA, GPA:
Expected in 03/2008 Advance Certificate | Secondary Education MWENGE OPEN ACADEMY (MOA), DAR ES SALAAM, TANZANIA, GPA:

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Resume Overview

School Attended

  • TANZANIA POLICE SCHOOL
  • CONVERTY UNIVERSITY
  • TANZANIA POLICE SCHOOL
  • INSTITUTE OF ACCOUNTANCY ARUSHA (IAA
  • MWENGE OPEN ACADEMY (MOA)

Job Titles Held:

  • System Administrator
  • Information Technology Technician
  • Information Technology Intern

Degrees

  • Certificate
  • MBA
  • Certificate
  • Advanced Diploma
  • Advance Certificate

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