- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
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Experienced data analyst and business intelligence developer with 10+ years of experience in transforming data into usable reports and dashboards.
- ETL Modeling
- SQL
- PHP
- Business systems management
- Business process optimization
- Business intelligence
- IT systems implementation
- Systems upgrading
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- Database Management
- Business Intelligence Roadmap Design
- Trend modeling
- Agile
- Database programming
- Virtualization technologies
- Data Warehousing
- Build releases
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System Administrator, 09/2019 - Current
Town Square Media – Bismarck, ND,
- Installed and upgraded internal and third party software
- Planned and implemented Costpoint and Onbase upgrades to latest versions
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Analyzed complex project server issues and worked on large enterprise and business-critical applications
- Worked with users to determine areas of technology in need of improved usability
- Made recommendations regarding information technology infrastructure overhauls
- Migrated data from legacy system to SQL Server 2008 databases using SSIS to overcome transformation constraints
- Configured, tested and maintained [Type] network equipment to achieve [Result]
Business Intelligence Developer, 10/2016 - 08/2019
Res-Care, Inc. – Brownsville, TN, Lead System Architect, Developer and Administrator of DOMO business intelligence platform
- Designed, developed analyzed and tested ETL and business data-flow processes
- Proficient in Oracle SQL, MySQL, Redshift, Access, Excel
- Designed, automated, distributed and maintained executive level reports and dashboards
- Responsible for enforcing data integrity and quality across all systems and processes
- Project lead over data science implementation to predict employee flight risk and reduce turnover
- Combined, parsed and aggregated over 500 TB data from multiple systems producing a holistic view of human capital and key business metrics
- Strong business partnership with HRBP’s and Field Directors
- Created DOMO pages, dashboards and business processes for all areas of HR including HR Analytics, HR Field, HRIS, Compensation, Payroll, Benefits, LOA, Compliance and Communications
- Created and modified programs, processes and API’s to solve complex business problems
- Supervised team members and domo users in creating dataflows, datasets and visuals
- Validated reports and queries created by junior team members and business partners
- Mentored interdepartmental employees on SQL and database structure basics
- Primary contact for complex queries and ad-hoc reporting requests across all HR departments, automating and streamlining where possible
- Conducted interdepartmental training classes on SQL, DOMO and best practices regarding data structure and integrity
- Maintained robust library of SOP’s, user guides and other business related documentation
- Served as technical subject matter expert on multiple interdepartmental projects
- Designed customized data collection models for specific visualization tasks
- Developed and managed dashboards using [Technology resource]
- Developed intelligence-sharing dashboards, providing company-wide access to collected data
- Collected data from wide-ranging sources, including [Type], [Type] and [Type]
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues
- Handled massive quantities of business intelligence data, personally managing as much as [Number] terabytes
- Generated reports, updated spreadsheets and presented results
- Queried [Type] and [Type] teams to define intelligence needs, structuring subsequent information gathering efforts accordingly
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use
- Integrated BI assets into customer relationship management (CRM) tasks, improving service personnel's available intelligence
- Prepared detailed reports [Timeframe] on updates to project specifications, progress, identified conflicts and team activities
- Improved data gathering, analysis and visualization procedures with strategic optimizations
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications
- Responded to specific BI requests from [Type] personnel, creating data packets with requested information in easily understandable formats
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards
- Monitored and optimized SQL server performance
- Modified existing [Type] software to correct coding errors, upgrade interfaces and improve overall performance
- Led [Software] development initiative as Subject Matter Expert and primary point-of-contact for project management staff
- Wrote [Type] scripts for daily maintenance activities, including indexes and tables analyses
IT Data Analyst, 08/2010 - 08/2016
Bank Of America Corporation – Salinas, CA,
- 6 years of experience PeopleSoft IT Benefits functional data analyst
- Requirements gathering, functional and technical design documentation, unit testing
- Advanced Microsoft Access database design, development and configuration for custom Benefits billing, headcount reports, and reconciliation processes
- Identified system requirements and analyzed current and future business processes to develop complex data models, reports and queries
- Created custom comparison and reconciliation process to identify and report discrepancies between vendor files and PeopleSoft
- Troubleshoot and resolve BenAdmin job errors and issues in PeopleSoft
- Created functional and technical design specifications
- Conducted software demonstrations, training of end users and lead system integration testing
- Lead analyst to provide vendor management ensuring utilization and synchronization of relevant technology to support implementations, system enhancements, upgrades, patches and fixes
- Read and interpreted HIPAA EDI transaction sets in resolving interface file issues
- Researched and resolved issues regarding integrity of data flow into [Type] databases
- Documented business workflows for stakeholder review
- Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources
- Participated in requirements meetings and data mapping sessions to understand business needs
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Identified and documented detailed business rules and use cases based on requirements analysis
Bachelor of Science: Computer Programming & Information Systems, Expected in 2008
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SUNY Farmingdale - Farmingdale, NY
GPA:
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