system administrator resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Business profession Systems Administrator in Windows with 23 years of experience in supporting server and numerous environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other Top level staff members, users, vendors and end-users. Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company's goals. Dedicate professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History
09/1999 to 05/2022
System Administrator Atlas Technical Consultants, Inc. Pocatello, ID,
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Created and implemented database designs and data models.
  • Worked with users to determine areas of technology in need of improved usability.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Implemented corrective plans of action for network availability, utilization and latency.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Installed and upgraded internal and third party software.
  • Evaluated latest technology innovations and adopted cost-effective, useful solutions.
  • Coordinated with project management staff on database development timelines and project scope.
  • Designed graphics for website decoration and layout.
  • Maintained websites for branches for Action For A Better Community.
  • Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.
  • Completed reports detailing network and systems performance, costs and downtime issues.
  • Provisioned new software and hardware for use according to internal business and security policies.
  • Mentored and trained new staff to build highly-productive group of Sharepoint users.
  • Kept software licenses current for computers and mobile devices.
  • Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 800 users.
  • Coached and mentored employees and offered constructive feedback for performance improvement.
  • Orchestrated integration and communication of software upgrades.
  • Planned and implemented complex internet and intranet applications on multiple platforms.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups
  • Created patches and solutions to fix bugs in existing applications.

03/1993 to 07/2015
DJ Compsych Anywhere, CA,
  • Engaged guests at special events by playing fun, lively songs and encouraging dancing.
  • Played songs fitting station's format and monitored each song's length to avoid dead air.
  • Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
  • Found, researched, fact-checked and wrote scripts for relevant topics in local news.
  • Participated in community events and fundraisers and professionally represented station.
  • Informed audience about concerts events, general PSAs and music titles and artists.
  • Played music tracks from playlists provided by station management.
  • Read prepared scripts for radio and television shows.
  • Answered listener calls regarding song requests, giveaways and commentary.
  • Stayed up-to-date on FCC requirements for various shows, adapting stories and plans accordingly.
05/1993 to 06/1999
Help Desk Technician Xerox City, STATE,
  • Configured hardware, devices and software to set up work stations for employees.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
Expected in 06/1992
Associate of Science: IT Courses
University of South Alabama - Mobile, AL

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Resume Overview

School Attended

  • University of South Alabama

Job Titles Held:

  • System Administrator
  • DJ
  • Help Desk Technician


  • Associate of Science

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