Support Specialist Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
I am looking for a position to utilize my exceptional organizational abilities with strong attention to detail. I am a dedicated and highly motivated team player with a positive outlook. I have excellent written and verbal communication skills, as well as remarkable ability to multi-task to meet deadlines. I am proficient with various software programs, processing transaction, and fluent in law office technology software.
  • Case Management Software (Amicus Attorney/Time)
  • Time & Billing Software (Timeslips/PC Law)
  • Scanning & Optical Character Recognition Software
  • Litigation Presentation Software
  • Bankruptcy Software
  • Leveraging the Internet
  • Microsoft Office
  • Electronic Reference
  • Lexis-Nexis Academic
  • West Law
  • Family Law Software
Skills and Accomplishments
Accounts payable and receivable, data entry, customer service, administrative technology, record maintenance, multi-tasking, loan processing, underwriting, collections, research, memorandum drafting Certification in FinPlan, Certification in Microsoft Software
2004 to Current Support Specialist Myhr Partner | Breinigsville, PA,
  • Create and complete daily service orders for company's technicians
  • Generate daily service center productivity report
  • Order, monitor, and invoice product parts for outside vendors
  • Maintain accounts payable and receivable between the outside vendors and Home Office
  • Respond to store inquiries regarding status of service calls and products at Service Center level
  • Maintain files for both current and archived information
09/2001 to 09/2003 Residential Mortgage Loan Processor Tomkins Vist Bank | Brockport, NY,
  • Responsible for processing and underwriting "streamline" home mortgage loans
  • Point of contact for external and internal customers during loan approval process
  • Used Mobius reporting to qualify customers mortgage loans
  • Reprocessed loans as necessary at closing
  • Mentored new loan processors
02/2000 to 09/2001 Retail Collector Southwest Credit Group | Laredo, TX,
  • Coordinated payments for delinquent loan accounts
  • Analyzed customer credit reports to determine repayment terms
  • Documented all information regarding collection efforts on overdue accounts
  • Employed "skip trace" strategies to locate most recent customer contact information
03/1999 to 02/2000 Collection Agent Fifth Third Bank | City, STATE,
  • Resolved mortgage disputes, settlements, and vehicle loans
  • Analyzed credit bureau information, bank statements, and third-party vendor services
  • Coordinated release forms for repossessed vehicles
Expected in August 2012 Associate of Applied Business | University of Cincinnati, Clermont, GPA: GPA: 3.5
American Bar Association approved program GPA: 3.5
Expected in August 2012 | Paralegal Internship The Herking Law Firm, Cincinnati, Ohio GPA:
  • Drafted motions for pending cases
  • Researched legal matters and drafted memorandums
  • Accompanied attorney to court hearings
  • Interviewed clients, process fee agreements, copied pertinent documents for files
  • Tracked client conflicts

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • University of Cincinnati
  • The Herking Law Firm
Job Titles Held:
  • Support Specialist
  • Residential Mortgage Loan Processor
  • Retail Collector
  • Collection Agent
  • Associate of Applied Business