Skilled HIT professional with broad base of experience in technical support and operations. Smart worker able to resolve problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of clinical workflows, quality assurance, healthcare terminology, and compliance practices. Background includes equipment maintenance, software updates and security management. Excellent multitasking and communication skills. Knowledgeable Information Systems Technician adept at technical troubleshooting and end-user training. Effective at analyzing issues, developing solutions, and managing escalations for advanced problems.
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