Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Microsoft Office: Word, Excel, Outlook, PowerPoint, and Data Entry
Exceptional organization and analytical Skills
Material Inventory
Years of Community engagement and employment training experience
Administration support experience and able to handle multi-tasClaire
Critical ThinClaire
Document Management and Storage
Project TracClaire
Maintaining Confidentiality
Training Materials and Documentation
Work History
Support, 07/2021 to Current Scheels Sports – The Colony, TX,
Maintained record of daily individual activities, behaviors, and pertinent incidents for patient analysis and assessment
Evaluated client progress toward established annual and quarterly goals
Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
Promoted community integration by providing extensive physical, emotional, and social support
Helped clients manage and reach individual goals, supporting independent progression and social skills
Tracked and documented metrics, and evaluated trends
Established and updated work schedules to account for changing staff levels and expected workloads
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
Attended over 40 hours of meetings, conferences and training courses to advance professional knowledge of social work
Technical Specialist, 05/2018 to 04/2019 Alchemy Systems – Houston, TX,
Conducted troubleshooting efforts, to support customer service
Resolved technical errors, while exercising active listening skills
Decreased costly technician appointments and part orders estimated over $8,000
Handled call leveraging and operated Advanced Diagnostic System online
Fulfilled customer orders, averaging call volume of 100 calls per week.
Sales Associate, 10/2017 to 05/2018 Staples – Annapolis, MD,
Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Enhanced product presentation and promotional material displays, worClaire alongside retail representatives.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Increased sales by offering advice on purchases and promoting additional products
Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers worth over $10,000 daily
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new and potential customers.
Maintained records related to sales, returns and inventory availability
Processed product returns and assisted customers with other selections
Education
Associate of Science: General Studies, Expected in 05/2022 Tidewater Community College - Norfolk, VA, GPA:
magna cum laude graduate
3.6 GPA
Relevant Coursework: World History & Anthropology
Relevant Coursework: Geography & Mythology Literature & Arts
President's Honor Roll: Spring Semester 2022
Accomplishments
Used Microsoft Excel to develop inventory tracClaire spreadsheets.
Achieved increase in client hiring rate by completing on-site training with accuracy and efficiency.
Resolved product issue through consumer testing.
Led merchandising and inventory management at AAFESS/Exchange Hall retail stores.
Initiated daily store counts, orders and acquired proper products.
Reduced time spent on inventory by 15% by reorganizing warehouse design.
Affiliations
Phi Theta Kappa Honor Society 04/2021
Delta Epsilon Tau International Honor Society 02/2012
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
