- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Microsoft Office: Word, Excel, Outlook, PowerPoint, and Data Entry
- Exceptional organization and analytical Skills
- Material Inventory
- Years of Community engagement and employment training experience
- Administration support experience and able to handle multi-tasClaire
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- Critical ThinClaire
- Document Management and Storage
- Project TracClaire
- Maintaining Confidentiality
- Training Materials and Documentation
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Support, 07/2021 to Current
Scheels Sports – The Colony, TX,
- Maintained record of daily individual activities, behaviors, and pertinent incidents for patient analysis and assessment
- Evaluated client progress toward established annual and quarterly goals
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
- Promoted community integration by providing extensive physical, emotional, and social support
- Helped clients manage and reach individual goals, supporting independent progression and social skills
- Tracked and documented metrics, and evaluated trends
- Established and updated work schedules to account for changing staff levels and expected workloads
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
- Attended over 40 hours of meetings, conferences and training courses to advance professional knowledge of social work
Technical Specialist, 05/2018 to 04/2019
Alchemy Systems – Houston, TX,
- Conducted troubleshooting efforts, to support customer service
- Resolved technical errors, while exercising active listening skills
- Decreased costly technician appointments and part orders estimated over $8,000
- Handled call leveraging and operated Advanced Diagnostic System online
- Fulfilled customer orders, averaging call volume of 100 calls per week.
Sales Associate, 10/2017 to 05/2018
Staples – Annapolis, MD,
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Enhanced product presentation and promotional material displays, worClaire alongside retail representatives.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales by offering advice on purchases and promoting additional products
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers worth over $10,000 daily
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained records related to sales, returns and inventory availability
- Processed product returns and assisted customers with other selections
Associate of Science: General Studies, Expected in 05/2022
Tidewater Community College - Norfolk, VA,
GPA:
- magna cum laude graduate
- 3.6 GPA
- Relevant Coursework: World History & Anthropology
- Relevant Coursework: Geography & Mythology Literature & Arts
- President's Honor Roll: Spring Semester 2022
- Used Microsoft Excel to develop inventory tracClaire spreadsheets.
- Achieved increase in client hiring rate by completing on-site training with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Led merchandising and inventory management at AAFESS/Exchange Hall retail stores.
- Initiated daily store counts, orders and acquired proper products.
- Reduced time spent on inventory by 15% by reorganizing warehouse design.
Phi Theta Kappa Honor Society 04/2021
Delta Epsilon Tau International Honor Society 02/2012
- First Aid/CPR Certified
- DCA - Direct Care Aide
- Bloodborne Pathogens
- Cultural Competence
- Workplace Discrimination
- Hazardous Chemicals: SDS and Labels
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