Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Microsoft Office: Word, Excel, Outlook, PowerPoint, and Data Entry
  • Exceptional organization and analytical Skills
  • Material Inventory
  • Years of Community engagement and employment training experience
  • Administration support experience and able to handle multi-tasClaire
  • Critical ThinClaire
  • Document Management and Storage
  • Project TracClaire
  • Maintaining Confidentiality
  • Training Materials and Documentation
Work History
Support, 07/2021 to Current
Scheels SportsThe Colony, TX,
  • Maintained record of daily individual activities, behaviors, and pertinent incidents for patient analysis and assessment
  • Evaluated client progress toward established annual and quarterly goals
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
  • Promoted community integration by providing extensive physical, emotional, and social support
  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Tracked and documented metrics, and evaluated trends
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions
  • Attended over 40 hours of meetings, conferences and training courses to advance professional knowledge of social work
Technical Specialist, 05/2018 to 04/2019
Alchemy SystemsHouston, TX,
  • Conducted troubleshooting efforts, to support customer service
  • Resolved technical errors, while exercising active listening skills
  • Decreased costly technician appointments and part orders estimated over $8,000
  • Handled call leveraging and operated Advanced Diagnostic System online
  • Fulfilled customer orders, averaging call volume of 100 calls per week.
Sales Associate, 10/2017 to 05/2018
StaplesAnnapolis, MD,
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Enhanced product presentation and promotional material displays, worClaire alongside retail representatives.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales by offering advice on purchases and promoting additional products
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers worth over $10,000 daily
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained records related to sales, returns and inventory availability
  • Processed product returns and assisted customers with other selections
Associate of Science: General Studies, Expected in 05/2022
Tidewater Community College - Norfolk, VA,
  • magna cum laude graduate
  • 3.6 GPA
  • Relevant Coursework: World History & Anthropology
  • Relevant Coursework: Geography & Mythology Literature & Arts
  • President's Honor Roll: Spring Semester 2022
  • Used Microsoft Excel to develop inventory tracClaire spreadsheets.
  • Achieved increase in client hiring rate by completing on-site training with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Led merchandising and inventory management at AAFESS/Exchange Hall retail stores.
  • Initiated daily store counts, orders and acquired proper products.
  • Reduced time spent on inventory by 15% by reorganizing warehouse design.

Phi Theta Kappa Honor Society 04/2021

Delta Epsilon Tau International Honor Society 02/2012

  • First Aid/CPR Certified
  • DCA - Direct Care Aide
  • Bloodborne Pathogens
  • Cultural Competence
  • Workplace Discrimination
  • Hazardous Chemicals: SDS and Labels

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School Attended

  • Tidewater Community College

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  • Technical Specialist
  • Sales Associate


  • Associate of Science

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