Communities In Schools Of Cabarrus CountyJuly 2015 to June 2016Student Support Specialist
Concord, NCWas responsible for overall program management.Collaborated with school staff to identify and prioritize the critical needs of school and the students. Responsible for the recruitment of volunteers and mentors. Communicated effectively with educators from various grade levels. Organized field trips to local Universities. Promoted language development skills through reading and storytelling. Applied the positive reinforcement method to redirect negative behaviors.
G4S Secure SolutionsNovember 2013 to June 2015Security Guard
Lockport, NYPatrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Issued security badges and visitor passes to all guests. Investigated calls and complaints involving fire, theft, accident and hazard reports. Checked passes and credentials of persons seeking to enter the property. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Continuously monitored security cameras and fire, building and alarm systems. Monitored the entire facility using CCTV while simultaneously performing dispatch duties. Conducted site reviews and security audits and made recommendations to management based on findings.
Alliance Worldwide Investigative GroupSeptember 2013 to March 2015Field Investigator
Clifton Park, NYCreated, organized and maintained files, daily case notes and electronic databases. Performed surveillance and activity checks on claimants for cases of insurance and workers' compensation fraud. Interviewed neighbors/ witnesses and took statements when needed. Documented activities and submitted notes and video surveillance.
Aerotek Staffing AgencyNovember 2012 to July 2013Transaction Service Representative
Buffalo, NYAccurately entered and transcribed confidential personal information in electronic/magnetic form for extended periods of time. Processed high volume of applications daily. Recognized by management for exceeding quality and accuracy standards. Able to key 63 words per minute.
ATB Staffing AgencySeptember 2012 to November 2012Factory Worker
Medina, NYAccurately package and prepare product for shipping while filling out the necessary paperwork for the order. Process heavy workloads daily. Clean and maintain machinery to ensure the highest quality of the product.
Earl's Hometown PizzeriaAugust 2011 to July 2012General Laborer
Dundee, NYTook necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Cut and chopped food items and cooked on a grill or in fryers. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Prepared items according to written or verbal orders, working on several different orders simultaneously.
Corning Community CollegeJanuary 2009 to January 2010Work Study
Corning, NYManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Made copies and sent faxes. Organized files, developed spreadsheets, faxed reports and scanned documents.
Salvation Army Camp & Conference CenterMay 2008 to August 2011General Laborer
Penn Yan, NYEffectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products. Enforced appropriate work-flow and quality controls for food quality and temperature. Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions. Hand dusted and wiped clean office furniture, fixtures and window sills. Emptied and cleaned all waste receptacles. Cleaned and returned vacant rooms to occupant-ready status. Stocked toilet tissue and paper towels, as well as other restroom supplies. Set up and cleaned banquet and conference rooms. Supplied guests with extra towels and toiletries when requested. Informed supervisor when supplies were low. Replenished guest supplies and amenities. Stocked room attendant carts with supplies. Removed trash and dirty linens from room attendant carts. Cleaned rooms to the satisfaction of all clients.
Schuyler County Sheriff's OfficeDecember 2008 to January 2009Internship
Watkins Glen, NYResponded quickly to dispatch and took appropriate action at crime and disaster scenes. Monitored and investigated suspicions persons and situations and unusual activities. Directed traffic during emergency and congested situations. Wrote reports on arrests made, activities performed and unusual incidents observed. Served active warrants and subpoenas. Patrolled designated districts in patrol cars, on bicycles and on foot.
Castel Grisch Estate Winery and RestaurantApril 2004 to October 2008Prep-Cook
Watkins Glen, NYSystematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products. Quickly and courteously resolved all guest problems and complaints. Set up and performed initial prep work for food items such as soups, sauces and salads. Displayed a positive and friendly attitude towards customers and fellow team members. Correctly and safely operated all kitchen equipment in accordance with set guidelines.
Corning Community College2011Associate of Applied Science: Criminal JusticeCorning, NY
Corning Community College2011Criminal JusticeCorning, NY
G4S Secure Solutions2013Buffalo, NYReceived a NY Security Guard License and became certified in the use of first aid and CPR/AED.
