Strategic Projects / Services Manager Resume Example
Love this resume?Build Your Own Now
STRATEGIC PROJECTS / SERVICES MANAGER
Summary
Multi-talented Project Manager successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Skills
|
|
Experience
Strategic Projects / Services Manager / Wells Fargo - Lewiston , ID12/2018 - 12/2020
- Lead infrastructure build for additional MRI bay working with contractors, vendors, and internal teams. Lead planning and execution for equipment relocation to company facility.
- Work diligently with customer and internal teams on project scope to ensure all expectations and deliverables can be met and exceeded.
- Evaluate project costs to ensure target profitability
- Monitor sub contractors and vendors to verify quality, delivery schedule and conformance to contract specifications.
- Frequently work with sub contractors and vendors on scheduling and timelines
- Research and procure parts and supplies needed for projects
- Lead projects for medical imaging equipment installations, calibration, and maintenance in 32 Quality Assurance and Training Bays.
- Lead installation and staging of Medical equipment for asset sales
- Lead planning, initiation, execution, and closure of equipment removals, installs, and relocation projects
- Apply product expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty
- Collaborate with Sales team to to ensure customer expectations are met
- Collaborate with customer teams directly providing value based solutions
- Foster relationships with company key accounts to promote ongoing project delivery and superior customer satisfaction
- Assessed, optimized and elevated operations to target current and expected demands
- Oversee Quality and Safety program including ISO 9001:2015 compliance and process development for ISO 13485:2016.
- Continued to perform all job responsibilities of Technical Engineering Manager
Technical Engineering Manager / Ambrell - Rochester , NY05/2014 - 12/2018
- Cross functional leader for Engineering, Sales, Warehouse, and overall business operations. Direct supervision of Account Managers and Customer service for 1+ years as well.
- Responsible for 32 Imaging equipment Quality Assurance bays including functionality and movement. Analyze system usage and value to business. Recommend system acquisitions and needs as they arise.
- Lead planning, initiation, execution, and closure of imaging system acquisitions
- Lead Refurbishment sector of the business for medical devices and medical systems providing cost savings to our end users
- Planned and forecasted refurbishment schedule and tasks
- Directed daily activities of technical resources
- Responsible for Technical Engineering budget and fiscal responsibility working aside company CFO/Controller
- Provide expert Technical Support to internal and external customers
- Developed technical process improvements to optimize quality assurance testing and quality of product
- Developed forward-thinking solutions to expected technical issues
- Integrated new technologies to meet demanding requirements
- Proficient with product repair, refurbishment, and testing. Assisted Refurbishment Operations with demand overflow
- Utilize schematics, wiring diagrams, and service manuals to resolve system issues
Electronic Test Technician / Technical Prospects LLC - City , STATE11/2012 - 05/2014
- Interpreted schematics, wiring diagrams, and technical documentation to develop refurbishment processes and procedures
- Testing, troubleshooting, and repair of imaging assemblies
- Perform failure analysis to support customer satisfaction and process improvements
- Communicated product failures and testing issues to leadership and refurbishment department
- Provide system level testing and troubleshooting
- Maintain system and bench level test equipment
Test Support Technician / Plexus Worldwide - City , STATE12/2003 - 11/2012
- Created support documentation for manufacturing floor
- Test Plan programming for Takaya Flying Probe
- Electronic manufacturing support for test debug and circuit analysis
- Testing and troubleshooting of electronic circuit boards
Education and Training
Fox Valley Technical College - City, State12/2002Associate of Applied Science: Electronic Engineering Technology
Training Proficencies
Lean Enterprise Project Certificate
Fox Valley Technical College - 2018
Leadership Transformation Cohort Process
Initiative One Leadership Institute - 2017-2018
Strictly Business: The Dale Carnegie Immersion Program
Dale Carnegie - 2016
Technical Training on Siemens Medical Imaging equipment: CT, Xray, R/F, and Cath/Angio modalities
Technical Prospects LLC - 2012-2020
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Typos
Resume Overview
School Attended
- Fox Valley Technical College
Job Titles Held:
- Strategic Projects / Services Manager
- Technical Engineering Manager
- Electronic Test Technician
- Test Support Technician
Degrees
- Fox Valley Technical College -
City,
State
12/2002 Associate of Applied Science : Electronic Engineering Technology
Similar Resumes
